Ourisman Chrysler Dodge Jeep Ram of Baltimore

Kathy McKinney was fantastic to work with. This is the 2nd car we purchased from her and will go back to her in the future. She is honest and up front with you. Sky was also helpful with the f This is the 2nd car we purchased from her and will go back to her in the future. She is honest and up front with you. Sky was also helpful with the financing. Thank you!! More

everything was great during the purchase. until i left with one dead key fob and had to immediately go to the gas station and fill up the jeep i bought. after waiting to get the call to pick until i left with one dead key fob and had to immediately go to the gas station and fill up the jeep i bought. after waiting to get the call to pick up my tags , i finally called (after they told me they would call me) and they had been sitting there. i was told i'd get my full detail when i picked up my tags (because it wasn't detailed when i bought it) but when i got there they told me it would be six hours and to go spend my money on a detail and send them a receipt which at this point i don't even think they would reimburse me. so today i had a scheduled appointment for my first oil change at 2 pm (so i thought, since i made the appointment this past wednesday) and they told me they have no record of an appointment. i expressed my frustration and the "general manager" had an attitude, sent me down to sit in service and completely ignored everything else i was frustrated about. they didn't do the complimentary wash with the oil change which is whatever , but it came back with greasy fingerprints all over the front doors and hood. im sure once they see this they'll be glad to hear that ill never be back for anything until my transmission which is clunking needs to be fixed under the "warranty" i HOPEFULLY have. More

I always have A Great experience at this dealership with Kathy McKinney. She’s always patient and listens, she doesn’t try to push you into buying a car. 10/10 Kathy McKinney. She’s always patient and listens, she doesn’t try to push you into buying a car. 10/10 More

Les recomiendo visitar a Kimberly Salgado un excelente servicio para la compra de un vehículo buen servicio y amabilidad de las recomiendo un placer aver echo la compra con tigo y gracias x tu ayuda la en servicio para la compra de un vehículo buen servicio y amabilidad de las recomiendo un placer aver echo la compra con tigo y gracias x tu ayuda la encontré en Facebook página: Latino Ourisman CDJR Baltimore More

I had a terrific experience working with this dealership. This is the second vehicle I have bought from them and Kathy McKinney has been amazing to work with- full of information and very helpful. This is the second vehicle I have bought from them and Kathy McKinney has been amazing to work with- full of information and very helpful. More

I would like to add to my previous review. I was having some difficulties in setting up an app for my new Jeep. My salesperson (Kathy McKinney) and the tech specialist Ashlyn) worked above an I was having some difficulties in setting up an app for my new Jeep. My salesperson (Kathy McKinney) and the tech specialist Ashlyn) worked above and beyond to help me solve the issue. This is not a dealership that drops you once the papers are signed. I feel confident that should I require anything further they would do all in their power to help. That is rare in today's world. More

Nothing but good things to say about this dealership. Kathy McKinney in sales is a gem. Very knowledgeable and courteous. Some dealerships can come off as pushy. Not this one. Jon (sales manager) went ab Kathy McKinney in sales is a gem. Very knowledgeable and courteous. Some dealerships can come off as pushy. Not this one. Jon (sales manager) went above and beyond to get me a really good deal I recommend this team wholeheartedly. More

This our second time working with this dealership and our second with Kathy McKinney. 5 stars for both and Kathy is a dream to work with. She really cares !!! Thank you all so much !!! The Laings highly rec second with Kathy McKinney. 5 stars for both and Kathy is a dream to work with. She really cares !!! Thank you all so much !!! The Laings highly recommend!!!! More