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Ourisman Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.4
286 Reviews
Serving Baltimore, Towson, Glen Burnie, and Dundalk, Maryland for years, Ourisman Chrysler Dodge Jeep Ram of Baltimore is a dealership focused on delivering superior customer service. If you're looking for an excellent selection of new and used cars for sale, Ourisman Chrysler Dodge Jeep Ram of Baltimore is the place to go. Since we're part of the Ourisman Auto Group, you can expect more from every single department at our auto dealership. Not only will you discover the latest models, but also the genuine and straightforward customer service you want while navigating the car-buying process. To learn more about our amazing lineup of competitively-priced new and used vehicles, visit our dealership!
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124 North Point Blvd

Baltimore, MD

21224

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Showing 286 reviews

August 22, 2023

Had a great experience with buying our Ram 1500 Rebel. Kathy McKinney is a very friendly and knowledgeable of the vehicles that they sell. If you are to buy a new Chrysler, Dodge, Jeep or Ram you defini More

by jpmeninger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the kind words we are grateful to have Kathy apart of the team to provide friendly and knowledgeable experiences to her customers. Enjoy your new vehicle, welcome to the Ourisman Family we look forward to seeing you again soon.

August 11, 2023

Other than my vehicle being worked on late, I have no complaints with my service. The crew greeted me very nicely and they have a great sense of humor. I enjoy my visits to this location and look forward More

by gparrish512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Peters, Matt Lepke, Umar Naeem, Skylin Fosah , Gerard King
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Aug 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time! Glad the team hear at Ourisman CDJR Baltimore provided an enjoyable experience. We look forward to seeing you again soon!

August 09, 2023

Absolutely perfect from start to finish! Very happy with every aspect of the process. Thank you! More

by JMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Peters, Matt Lepke, Umar Naeem, Skylin Fosah , Gerard King
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Aug 21, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and great Review!

August 09, 2023

I purchased a 2023 Jeep Compass from them on Saturday what a mistake. Only one key and the blind spot monitor did not work. They agreed to deliver the vehicle after the repairs were completed. The vehicl More

by buddy334
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jonathan Peraza, Umar Naeem
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Aug 14, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for bringing this to our attention. We have the key on order and will be provided to you as soon as it's here. As for the blind spot not working we had our technicians inspect the issue and it was fixed and working. We look forward to assisting you in the future if you need anything we are here for you.

August 06, 2023

Took my Kia in for collision work and although it ended up being totaled everyone made the experience a little less painful. More

by bromeyertimothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne,Maggie
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Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for your 5-star review! We're glad to hear Cheyenne, Maggie, and the rest of our professional team members made your service visit as pleasant as possible. We'll pass your kind words on and tell them to keep up the fantastic work. If you have any suggestions for how we can improve our communication and timeliness, let us know! We're grateful for any feedback. Thanks for choosing Ourisman, and have a great rest of your day! :)

August 04, 2023

Easy to get appt for time I needed through website. Service completed without any problems. More

by btwilliams1990
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to leave us a review! We're pleased to hear about your positive visit with our Service Department. Glad they were able to complete the repairs in a professional and timely manner. Thanks, too, for your feedback on how easy it was to schedule an appointment on our website. If you or your Dodge needs anything, please don't hesitate to reach out! We're here anytime. Have a great rest of your day, and hope to see you soon!

August 03, 2023

Had a very pleasant purchase experience buying a Jeep from here with everyone I interacted with, including Gerard "Cowboy", Mel, and the guys who delivered my car Pat & Dan. Would highly recommend. More

by Jeepster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard King
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Aug 17, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much, Jeepster, for your 5-star review! We're thrilled to hear about your pleasant car buying experience with our team at Ourisman CDJR of Baltimore. We'll be sure to pass your gratitude on and tell them to keep up the great work. Congratulations on your new Jeep--we hope you love it for years to come! Thanks for being a member of the Ourisman Family, and have safe travels.

July 31, 2023

Good Experiene! They were very knowledgeable and serviceable. Answered every question i had and at the end got a good deal More

by Davoboricua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashlyn Peters, Matt Lepke, Umar Naeem, Skylin Fosah , Gerard King
Report | Print
Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much for the five stars, Davoboricua! We're glad you had a great experience working with our team at Ourisman CDJR of Baltimore. Our top priority is excellent customer service, and we're grateful you experienced that with our knowledgeable and professional team members. We'll keep up the great work moving forward. If your new vehicle needs anything, from routine auto maintenance to extensive repairs, you know where to find us! Have a great rest of your day, and drive safe!

July 29, 2023

The service I received at this dealership was absolutely amazing! My salesperson name is Kathy Mckinney and the general manager name is Mike! Go see these 2 for your auto buying needs More

by Thomasw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Guardado
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thomas, thank you so much for your 5-star review! We value the staff highlights for Kathy and Mike and are pleased to hear they made your car buying experience a great one. We're grateful to have them on our team and will be sure to pass your kind words on. Congratulations on the new Ram--we hope you love it for years to come! If you need anything, please don't hesitate to give us a call or visit our website for more information. We're here anytime. Thanks for supporting Ourisman, and have a wonderful day!

July 29, 2023

I came from Connecticut to purchase a vehicle, I was introduced to Mrs. Kathy McKinney. She was the best employee there. She was knowledgeable and very patient to our questions and concerns. She helped More

by Nasib H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Thomas
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Aug 02, 2023 -

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you very much, Nasib, for taking the time to leave a review! We're glad to hear about your positive experience working with Kathy at Ourisman CDJR of Baltimore. We'll pass your kind words concerning her knowledge and patience on to her. We're grateful to have her on our team! If you or your Dodge needs anything, please don't hesitate to reach out--we're here and happy to help. Enjoy the rest of your day, and have safe travels! Thanks for being a member of the Ourisman family.

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