Ourisman Chrysler Dodge Jeep Ram of Baltimore

Kathy McKinney worked with me on purchasing a 2026 jeep wrangler sport four door. She was a joy to work with. Very knowledgeable, friendly and patient. She made the process go very smoothly and I even lear wrangler sport four door. She was a joy to work with. Very knowledgeable, friendly and patient. She made the process go very smoothly and I even learned a few things along the way. I highly recommend her service should you visit Ourisman of Baltimore on North Point Blvd. More

Heather Wingerd in the Service dept at the Ourisman Dodge Jeep dealer in Dundalk MD was outstanding in helping me with repairs on my 2017 Dodge Ram 1500. She is very considerate of customers needs is the con Jeep dealer in Dundalk MD was outstanding in helping me with repairs on my 2017 Dodge Ram 1500. She is very considerate of customers needs is the consumate professional. Did everything possible to help me get back on the road. Heather is the best!! More

Tried to switch the numbers at the last minute. Salesman was introduced as a RAM expert, which he was not. Vehicle still needs mechanical work. Salesman was introduced as a RAM expert, which he was not. Vehicle still needs mechanical work. More

I live in Florida and found a Ford Mustang online at the Ourisman Dealership. I requested information and was contacted by Mr. Wardell Mitchell. Mr. Mitch was my Salesman and I have to say he did an outstan Ourisman Dealership. I requested information and was contacted by Mr. Wardell Mitchell. Mr. Mitch was my Salesman and I have to say he did an outstanding job providing Excellent Customer Service from my initial inquiry, throughout negotiations, in the actual purchase and in the delivery of the Mustang to my home. Mr. Clarion Etherly, General Sales Manager, exemplified the Ourisman Dealership’s commitment to the same Excellent Customer Service by personally contacting me to assist me with specific questions I had in obtaining this Mustang. There was never any sales pressure. The entire buying process went smoothly. The Ourisman staff proved to be personally accommodating while providing a polished, professional business experience. More

I received a text from Dasia Morrison Friday morning about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t l about bringing my Compass in for a trade in. At the time I was in the middle of refinancing my monthly payment but I thought what the heck? I can’t lose either way. I made my way down, greeted as always when I walk into the place (thank you Kathy for getting the process started). Met Dasia Morrison and with her help along with Howie the sales manager and Umar we took a crack at the best option I could walk out with. It was a long day but they didn’t give up on me. I ended up with a 2025 Jeep Wrangler, a vehicle I’ve always wanted. I will be back to this same dealership again in the future and god willing the same people will be there. Thank you Team Ourisman! You guys Rock! Also thank you Maria with giving me the lesson in wrangler culture, I don’t know if I can warm up to the rubber ducks but the peace sign I can do. Thanks again guys/gals More

I found a jeep i wanted to purchase and sent a email requesting the best price and any and all fees. Victoria and I kept emailing back and forth for two days. She kept asking for more personal info and requesting the best price and any and all fees. Victoria and I kept emailing back and forth for two days. She kept asking for more personal info and wanted me to come in. I explained it was about 2 1/4 hour drive each way. I requested the pricing again and they told me they will not provide the pricing info. I didn't understand during the pandemic people could only buy cars online. Not a dealer I would buy a car from. More

I had a problem with a vehicle that I purchased recently and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost and it wasn't getting resolved in what I considered a timely manner so I was given the option of getting another vehicle without much additional cost, thanks guys for making me whole, great staff!! More

Good afternoon I just would like to say Marcus Wilson was the best associate salesman. He really had a lot of patience. He took his time and he really worked hard to help me and my husband to buy this car. I the best associate salesman. He really had a lot of patience. He took his time and he really worked hard to help me and my husband to buy this car. I really appreciate it because I was a little bit nervous because it wasn’t the best time financially, but Marcus Wilson And the rest of the team search so hard is such a hard job to make this car affordable I would recommend everyone I know and I really appreciate his excellent customer service. Thank you so much, Mr. Marcus Wilson you are the absolute best. More

Marcus Wilson was the absolute best sells man excellent customer service he made us feel like we were getting a seal I’m so pleased and grateful for all his hard work I would tell everyone I know go to Mar customer service he made us feel like we were getting a seal I’m so pleased and grateful for all his hard work I would tell everyone I know go to Marcus if you need a car thank you so much More