Ourisman Chrysler Dodge Jeep Ram 40
Edgewood, MD
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Really laid back dealership. They don’t hassle or haggle you. They are there for you if you want the vehicle. We were left undecided and they had no input on our decision…no pres They don’t hassle or haggle you. They are there for you if you want the vehicle. We were left undecided and they had no input on our decision…no pressure. Fast transaction and we were on our way. Will buy a car from they again. More
The broke federal credit equal opportunity act and have not fixed it for 5 months I have called and called they swear they are working with mva to get me in title well if you would have cane5 miles I could not fixed it for 5 months I have called and called they swear they are working with mva to get me in title well if you would have cane5 miles I could have signed the paperwork being paralyzed in my legs don't stop me from signing instead I can't have my disabled vet tag which means I can't ark in handicap without getting a hanger. They almost prevented me from being able to get around. More
My salesman was Herbert Hardin and he really went the extra mile to make my experience top notch. I will be going back to him for my future needs, thanks Herbert! You rock! extra mile to make my experience top notch. I will be going back to him for my future needs, thanks Herbert! You rock! More
We just purchased a 2023 Grand Cherokee and couldn’t be happier. Our salesperson Trevor was very helpful when explaining everything to us about our new Jeep. Surprisingly when we met the finance guy Lavon happier. Our salesperson Trevor was very helpful when explaining everything to us about our new Jeep. Surprisingly when we met the finance guy Lavon our monthly payment went down from what we were originally quoted. Everyone was so friendly and we will be sending all our friends and family to Trevor and his team. More
Very friendly walked me thru the whole process. The store was Devoted to making the deal. Will do business in the future. The store was Devoted to making the deal. Will do business in the future. More
We have been dealing with Thompson Jeep since 2005. Every 2-3 years we trade both our Jeeps in for new Jeeps. We purchase the Jeep Rubicon and Grand Cherokee limited or Jeep Grand Cherokee Trailhawk. I Every 2-3 years we trade both our Jeeps in for new Jeeps. We purchase the Jeep Rubicon and Grand Cherokee limited or Jeep Grand Cherokee Trailhawk. In 2021 we traded in both our 2020 Jeeps for special ordered upgrades for 2021. Their sales and service was always top of the line. Days later we always received a call to see how well we treated. Many times we would just stop by to say hello to everyone. When we found out Thompson Jeep was sold it became very upsetting! What really upsetting was the new Dealer let many of the most trusted emploees let go! We now belong to Adams Jeep where they really care about their customers and employees. John and Sandy More
This dealership is now Ourisman jeep. Horrible. After I decided to not move forward with them and asked that they remove me from their email system I got a very condescending email bac Horrible. After I decided to not move forward with them and asked that they remove me from their email system I got a very condescending email back saying "if I want to pay more and get less for my trade it makes him no nevermind" whatever that even means. Not how to part ways with a customer which later down the road could want to purchase a vehicle. Plenty of other jeep dealerships in the area might I suggest Keene Jeep or Jones Junction or even Heritage jeep I have worked with each of them with very positive experiences. More
I hit a deer with my Jeep Grand Cherokee. Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the body work!!! Thanks, Rich! :) Lisa Hoban-Styron More
Came into look at the Grand Cherokee was working with Shawn we looked at one we really liked but it was high up there so we were recommended the Altitude and my car payment would be under $600 but they d Shawn we looked at one we really liked but it was high up there so we were recommended the Altitude and my car payment would be under $600 but they didn’t have any in, we got a text saying they finally got “one” in we drive all the way up there and they didn’t even have any in and the first thing he says was about a grand wagoneer that my mother in law was looking at but she is all the way in VA so why was that the main concern? Because it’s more commission! And then says the One WE were looking at won’t come in for weeks so what was the point to waste our time to come up there and not even have that promised car payment either!! And he was very rude when we told him we were okay that a nice day Will be taking my business elsewhere. More
Today we drove down just to say Hi! to Rick Schofield and Ed Porsch. We were told neither are with Thompson Jeep now Ourisman Jeep. This was a close family own dealership that aways wel to Rick Schofield and Ed Porsch. We were told neither are with Thompson Jeep now Ourisman Jeep. This was a close family own dealership that aways welcomed us. We sent so many friends to Thompson Jeep. I guess now after dealing with them we'll have to find another dealer that we can call our own!! After buying 16 Jeeps since 2003 Ourisman has lost us as customers!!! John and Sandy More