Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
258 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Great service staff. Very professional. Will be a return buyer in the future. Certainly keeps me coming back, Ourisman is always top notch. Seems like they always put customer first. buyer in the future. Certainly keeps me coming back, Ourisman is always top notch. Seems like they always put customer first. More
I’ve got a 2003 Dodge Ram 4x4 with one hundred and fifty thousand miles on the hemi engine. I always have the dealership service the truck because they are through when checking it out which keeps you from thousand miles on the hemi engine. I always have the dealership service the truck because they are through when checking it out which keeps you from breaking down on the side of a road! I’m always happy to get it back. Having regular maintenance from time to time is far cheaper than paying for a new truck! More
This is quite possibly the worst service department we have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is have ever used. Previously, we have received phenomenal service from multiple Ram service departments while traveling, but this service department is by far the most irresponsible, unreliable and rude Ram dealer…or any dealer, that we have ever attempted to due business with. We were given the run around by different service staff members that constantly accused one another for not doing there job. Ultimately, we spent 8 days trying to get standard recalls completed and they were never done. Having worked in a dealer service department, I can not imagine why this organization gets any good reviews…you should proceed with great caution. We will be reaching out to Ram for assistance. More
I have trusted your mechanic Sean for over 20 years, following him from one dealership to Ourisman Clarksville. This is why I take my 2016 Grand Cherokee to the service department. I give Five stars t following him from one dealership to Ourisman Clarksville. This is why I take my 2016 Grand Cherokee to the service department. I give Five stars to Sean's service always. Shimomoto More
Ourisman is always top notch - great service- friendly personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish More
Great service department! Staff was very friendly and took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. took great care of our car. Politely greeted in the service lane and gave a courtesy notification as the service was finishing. More
Always take my car here for service. Dwayne is the best. He explains everything and tells me what should be done now and what can wait. He explains everything and tells me what should be done now and what can wait. More
Super helpful & got me in and out ahead of schedule!!! It is always a pleasure to visit this dealership. I will continue to recommend to friends. is always a pleasure to visit this dealership. I will continue to recommend to friends. More
After moving to the area, this was our first time at this dealership. Everyone was incredibly pleasant and helpful, and took the time to answer any questions we had. I cannot state enough how nice everyone w dealership. Everyone was incredibly pleasant and helpful, and took the time to answer any questions we had. I cannot state enough how nice everyone was, and how much of a change this was from our previous dealership. We are so happy to be able to use Ourisman for our Jeep's needs and will be coming here from now on. More
I have been coming here for service for several years. Most recently last week when my daughter came to pick up my car she had to wait. No one in the cashiers office. others could not run the credit ca Most recently last week when my daughter came to pick up my car she had to wait. No one in the cashiers office. others could not run the credit card. When the car came around it was covered in snow. She was nervous driving it home because of the amount of snow on the roof that was coming off along the way. Kind of think this was not cool. The car had been there for several days. Otherwise Mo was polite and informative. I continue to come because there are no other Dodge dealers to go to except Dar Cars and I had a horrible experience with them. More