Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
262 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days and they said no. Then when I went to pick it up they tried to give me the wrong truck back. Had to reschedule. Went to have warranty work done on the front end and they stripped the bolts. Had to go back again. Took them 5 weeks to get the parts. Bad customer service........ More
Always a good experience. Service writer, Matt , made sure everything was perfect! Would definitely recommend! Service writer, Matt , made sure everything was perfect! Would definitely recommend! More
Service department guys were great and the service was done quick. Dealer shuttle driver, Warren, could use some improvement in his customer service and attitude. That interaction almost led me to stop my done quick. Dealer shuttle driver, Warren, could use some improvement in his customer service and attitude. That interaction almost led me to stop my service and go to another center instead. More
Very professional, I have been bringing my truck here since 2018 and have been very happy and satisfied with the service I have received. since 2018 and have been very happy and satisfied with the service I have received. More
Yami took care of me. Considering the demand on services. She made me feel comfortable as a women with the whole experience. The team as a whole is efficient. Highly recom Considering the demand on services. She made me feel comfortable as a women with the whole experience. The team as a whole is efficient. Highly recommended dealer. Priscilla. More
The Clarksville Ourisman Service Center is always my go-to place for my maintenance needs. They are very customer friendly and do what they can to get the job done. go-to place for my maintenance needs. They are very customer friendly and do what they can to get the job done. More
Took my 2018 Grand Cherokee in for Media Diagnostics. The Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is ab Service Department had to order the part. Said it would be in sometime "next week". Left my vehicle with them while they ordered the part as it is about an hour drive from my home to the Dealership. Six days later in the morning, they call to let me know the part came in. Later that afternoon they called to let me know the vehicle was ready. I had an Extended Warranty that they sold me when I bought the Vehicle. They handled everything. The part was covered under the extended warranty and all I had to pay was the deductible. I found it very satisfying dealing with Ourisman CJDR of Clarksville. More
The service department is second to none. Always a fast turnaround. Customer service is top notch. Always busy but still personal. turnaround. Customer service is top notch. Always busy but still personal. More
Again Dwayne came through for us. Service at Ourisman is fantastic. Thank you for the rides to and from fantastic. Thank you for the rides to and from More