Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Two recalls and Oil change. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. Keep up the good work. More

Very Efficient I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! More

Mike McFadden is an asset I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professiona I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professional and courteous. Four stars because of the misquoted price and the debacle over advantage points but that’s all Ourisman. You can never really walk out of there without feeling fleeced. Four more years of Jeep ownership and I can switch back to a Mercedes, where customer service is done right. I can’t wait. More

Recall fix I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is a TSB from jeep. This should have been addressed by jeep More

Routine Service that’s far from Routine At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron r At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron runs a 1st class service department! More

Service I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I rece I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I received an email from manufacturer indicating there was an additional recall issue. At checkout, I finally noticed the email and asked service writer about it. He showed me on the invoice where they had already taken care of it. I was relieved and pleased that I would not have to come back later or wait additional time. Overall, it was less than 2 hrs. They have a friendly staff and clean, comfortable waiting areas. I would highly recommend this place. More

Repeat Customer I have been using this dealership for many years and over the ownership of many Chrysler/Jeep products. It's great to see the same folks each time I g I have been using this dealership for many years and over the ownership of many Chrysler/Jeep products. It's great to see the same folks each time I go in and the service is always excellent. Thanks to my advisor Mike M. More

Routine service & maintenance Professional and courteous service staff. (Dwayne). Helped me prioritize list of needed services. Like the availability of a work area and coffee whil Professional and courteous service staff. (Dwayne). Helped me prioritize list of needed services. Like the availability of a work area and coffee while waiting for service. More

Best service experience I had my vehicle repaired at a service department where I bought the Jeep ,they replaced the engine in it two times within a month and it shut off on I had my vehicle repaired at a service department where I bought the Jeep ,they replaced the engine in it two times within a month and it shut off on me again,finally I told them I am taking it to Ourisman..My experience whit Ourisman has been phenomenal very professional staff and I was updated by the service manager himself Mike C . I will personally highly recommend if ever you need true quality and professionalism TAKE IT TO OURISMAN More

Happy Truck!😁 I'm very happy with Barry, Angel,Mike C, and Joe C, they take care of my truck, and keep it running well. Mike always looks out for me, and treats me I'm very happy with Barry, Angel,Mike C, and Joe C, they take care of my truck, and keep it running well. Mike always looks out for me, and treats me very well. More