Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Jeep Service Great experience. Fast and accurate. Top quality work and had it done fast and while I waited. Nice guys and very helpful. Will be back Great experience. Fast and accurate. Top quality work and had it done fast and while I waited. Nice guys and very helpful. Will be back More

Great service without an appointment Had service for first oil change. did not buy my jeeo here, but the lady got me in and out with no fuss. reallt the type of service i needed and wante Had service for first oil change. did not buy my jeeo here, but the lady got me in and out with no fuss. reallt the type of service i needed and wanted. More

Great service Service dept is always honest when I have questions! Never a long wait, even when I go on a Saturday for oil changes, no complaints! Service dept is always honest when I have questions! Never a long wait, even when I go on a Saturday for oil changes, no complaints! More

Treated as family I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps I have been an Ourisman Jeep Dodge Ram customer since 2012. While I have received good deals in the Sales side it it the Service Department that keeps me coming back. We return to the service department three to four times a year for routine service . When my wife and me arrive they know us by name and if only one of us shows up they inquire as to why the other. There is stability in personnel as well with most of the service writers being the ones I have dealt with since my first purchase. The pricing of the services received is fair and market price. I have never been overcharged for any service provided and they do all the services including brake replacement. More

Two recalls and Oil change. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. As always great service. Nine year and going my trucks have not seen another service center. Great customer service provided by the service team. Keep up the good work. More

Very Efficient I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! I needed an oil change and was told it would be 2 hours but come back after 3 for a shorter wait. Excellent time management! More

Mike McFadden is an asset I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professiona I have been coming to this dealership for about a year now and I can say I had satisfactory service for the first time. Mike McFadden was professional and courteous. Four stars because of the misquoted price and the debacle over advantage points but that’s all Ourisman. You can never really walk out of there without feeling fleeced. Four more years of Jeep ownership and I can switch back to a Mercedes, where customer service is done right. I can’t wait. More

Recall fix I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is I'm satisfied with the work they did on the recall however in dissatisfied on the work that should have been done for a service shifter error that is a TSB from jeep. This should have been addressed by jeep More

Routine Service that’s far from Routine At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron r At Ourisman CJDR in Clarksville they always provide the best Service experience! Fast, friendly and quality I will not go anywhere else, Mike Catron runs a 1st class service department! More

Service I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I rece I brought my Pacifica in for a recall issue and oil change. Was told that it would take about 2 hrs so I brought a book with me. While waiting, I received an email from manufacturer indicating there was an additional recall issue. At checkout, I finally noticed the email and asked service writer about it. He showed me on the invoice where they had already taken care of it. I was relieved and pleased that I would not have to come back later or wait additional time. Overall, it was less than 2 hrs. They have a friendly staff and clean, comfortable waiting areas. I would highly recommend this place. More