Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Leadership The Key to Great Service! Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealer Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealers closer to my house, but none have service at this level! The Ourisman team has earned my trust! Nobody touch’s my cars but Matt my Mechanic! Plus the Tire match deals make it so convenient! More

Great! Fred in sales awesome to deal with. Steve Ritter and Mke Catron makes sure the service is done correctly the first time. I highly recommend this deale Fred in sales awesome to deal with. Steve Ritter and Mke Catron makes sure the service is done correctly the first time. I highly recommend this dealer! More

Ram recalls complete I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! M I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! Mark More

Very poor service! Technician left my key on while servicing my vehicle and ran the battery dead. To make matters worse, they tried to sell me a battery for $195. Really Technician left my key on while servicing my vehicle and ran the battery dead. To make matters worse, they tried to sell me a battery for $195. Really! I don’t expect anything for free, but why not offer me a battery at dealer cost since the technician caused the problem. Extremely disappointing service! More

Oil change and recalls taken care of. I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service technician, while I waited for my truck, kept me informed on how much longer it would take without me having to ask him. Very friendly staff!! Take care, Matt More

Recall review I was very pleased with the way Ourisman service handled the recall. Making an appointment was very easy. I was treated with professionalism when I ar I was very pleased with the way Ourisman service handled the recall. Making an appointment was very easy. I was treated with professionalism when I arrived. It actually took 30 minutes less than anticipated and I was on my way. Makes me wish I had purchased the vehicle from them More

Great Service! Dropped Jeep for an oil change the night before and it was ready for pickup before work the next day! I really appreciate the service team working Dropped Jeep for an oil change the night before and it was ready for pickup before work the next day! I really appreciate the service team working to accommodate my schedule! More

Best service department ever! I don't usually leave reviews but I've been so consistently impressed with the entire service department at this dealership that I felt compelled to d I don't usually leave reviews but I've been so consistently impressed with the entire service department at this dealership that I felt compelled to do so this time because they really deserve it. They're efficient, organized, friendly and for a dealer, fairly priced. Sean, the service technician from my last visit, was extremely through and helpful, showing me everything that was done and explaining it all to me in terms that I was easily able to understand, plus he gave me a bunch of extra pointers to keep my vehicles running well going forward. Thank you Ourisman CDJR! More

Excellent very happy with the work, they gave me the car washed and at the time they promisedI will recommend it to all my friendsI'm very grateful for how they very happy with the work, they gave me the car washed and at the time they promisedI will recommend it to all my friendsI'm very grateful for how they treated me More

Great service experience. I used this dealership for routine maintenance and they were efficient and completed all work while I waited. They also gave my dirty Jeep a needed ba I used this dealership for routine maintenance and they were efficient and completed all work while I waited. They also gave my dirty Jeep a needed bath. Thanks ! More