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Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Clarksville, MD

4.5
258 Reviews

258 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

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December 29, 2018

Express Service Always professional and pleasant . Always efficient and quick to do the service . Would recommend Clarksville Ouirsman Jeep for service and to purcha More

by karen.miller.94695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kerr, Mike Catron
December 23, 2018

Friendly courteous and not pushy I was seen without an appointment for service and recall needs. Joe was friendly, courteous and not pushy on the services that I needed but declined. More

by Al Ronca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2018

Heat service experience I brought my Rubicam in for reoutinebmainteance and the Uconnect dropping calls. They first tried a software update on the Bluetooth module that didn’ More

by Dmac101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2018

Service The service waiting area is pleasant and clean. The counter attendant was very polite. The restroom was also clean and well lit. I would recommen More

by Peterj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2018

Service on my Grand Cherokee Brought me Jeep Grand Cherokee in for Express Service a week ago. Team was great and had me in and out in less than an hour! Highly recommended spot More

by Jeep Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2018

Great Service This dealership is the best , they always go out of there way to please the customer. The service staff is by far one of the best i have ever dealt wi More

by jay082448
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Kerr, Mike Catron
December 09, 2018

Leadership The Key to Great Service! Mike Catron sets the tone, Dwayne, Steve & Joe execute flawlessly Great Customer Service! I could have bought my Grand Cherokee at half a dozen dealer More

by DocGMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt my Mechanic!, Jason Kerr, Mike Catron
December 06, 2018

Great! Fred in sales awesome to deal with. Steve Ritter and Mke Catron makes sure the service is done correctly the first time. I highly recommend this deale More

by 405oceanparkway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Eldridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catron
November 30, 2018

Ram recalls complete I was told it may take 4 or 5 hours. 4 recalls completed and updated in 2 hours. Very courteous service dept. each of my visits. 5 stars for me! M More

by Mark Hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2018

Very poor service! Technician left my key on while servicing my vehicle and ran the battery dead. To make matters worse, they tried to sell me a battery for $195. Really More

by Carman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Catron
1.0
This rating includes all reviews, with more weight given to recent reviews.
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