Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
Clarksville, MD
258 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center
recall services and oil change this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for this place is my go to place for all my truck services. the staff are very professional and the services you get is top notch. i initially went in for a recall service and i got more done on my truck by the time i got out. the best part is i got all of it for free. oil change, tire rotation plus more. oh and i get a free car wash whenever i want one. you won’t find many places that’ll hook you up like this. highly recommend this dealership. More
Routine Service & Warranty Repair Came in for routine service, I mention 1 issue they thoroughly checked found failing part & replaced under warranty! I was amazed they had part in sto Came in for routine service, I mention 1 issue they thoroughly checked found failing part & replaced under warranty! I was amazed they had part in stock, most places wouldn’t, as always the service department shines! More
Vehicle service While the staff is extremely friendly, it took two hours for an oil change. They do not take appointments and it’s first come first serve. They call i While the staff is extremely friendly, it took two hours for an oil change. They do not take appointments and it’s first come first serve. They call it “quick lube”,but there’s nothing quick about it. More
Oil/tire rotation service Routine maintenance of tire rotation and oil service provided without issue...on-time as scheduled and courtesy shuttle service provided...the custome Routine maintenance of tire rotation and oil service provided without issue...on-time as scheduled and courtesy shuttle service provided...the customer service was excellent More
Great Professional Service Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. Dewayne has assisted my husband and I with the servicing of my 2005 Jeep and my husband's Chrysler from the very beginning and we trust his guidance. More
Service Dept. is the best Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships Service Advisor Steve Ritter is honest and great to work with. I have a Hyundai Sonata that has a Ford Service plan. I went to two Hyundai dealerships and they don't know what customer service is. Steve told me to bring my vehicle in and he had no issues completing an oil change and tire rotation under the agreement. So easy to work with Steve. Thanks for knowing how to keep your customers happy. More
Service This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything t This was my first time at this dealership and everyone was very polite. Joe in the service department was very helpful and even explained everything to me and made sure I understood everything before I left. More
Personable and Professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional Joe was a fantastic employee who represented the best of what a dealership should strive to be: personable to your needs/concerns and yet professional to deliver on the expectations a customer has for having their car issue resolved. A friendly face with more than enough skills to deliver, thanks! More
Great service Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the Dwayne Bridgett is a great service advisor. He explains what is wrong, what needs to be corrected and why and also what needs to be addressed in the future. The dealership tries to get you in and out with a time frame that's always on point. No issues with prior repairs. More
Warranty repair for fuel fill door I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a signific I had appointment for 9:40 and advised tech who checked me in I would wait around. The waiting area was fairly crowded and I was expecting a significant wait. However, I was pleasantly surprised when I saw my car come out within about 30 minutes. Problem fixed and I was on my way. I was very pleased with overall experience. More