Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Ourisman Chrysler Jeep has NEVER disappointed with their service. They are friendly and professional, and effective in their solutions. It is always a tremendous experience! service. They are friendly and professional, and effective in their solutions. It is always a tremendous experience! More

Grand Jeep Cherokee, 2011. Situation: coolant was leaking.Test and found faulty radiator fan module assembly thermostat and upper radiator hose collapsed. The said that they replaced radiator fan mod leaking.Test and found faulty radiator fan module assembly thermostat and upper radiator hose collapsed. The said that they replaced radiator fan module assembly, upper radiator hose, thermostat and radiator cap and replaced coolant liquid. When I picked up the car I noticed that the level of coolant liquid was below the minimum line, almost at the same level when I took the car for repair. It means that they didn't add coolant and I was driving for almost 30 minutes with almost no coolant. I talked to the Service manager, Mr.John, and he said that there might have a been a leak so the coolant disappears. I told him that before delivering the car they should have check the level of the coolant. In addition they charged $37.98 for coolant that they didn't put. They also charged $1179 for the fan modul. The real price in MOPAR is $549.04. How can they charge 100% over the real price? Mr John didn't offer any reasonable explanation and he insisted that they did everything well and also put in doubt the price that Mopar has for the spare part mentioned. I will report the issue to JEEP, the FTC (Federal Trade Commission) and the Better Business Bureau More

Great experience Always fast and friendly service whether it is scheduled maintenance or unscheduled and going through the express lane and the lobby area is always cl Always fast and friendly service whether it is scheduled maintenance or unscheduled and going through the express lane and the lobby area is always clean. More

Great service Took my Dodge Grand Caravan in for an oil change. As usual, great service. Quick turn around. Would recommend and will return for other service. Took my Dodge Grand Caravan in for an oil change. As usual, great service. Quick turn around. Would recommend and will return for other service. More

Very nice and efficient service team! Dwayne was understanding of me trying to explain what was wrong with my truck and got me their master tech to go on a test drive. Gregg knew exactly what the pr understanding of me trying to explain what was wrong with my truck and got me their master tech to go on a test drive. Gregg knew exactly what the problem was and took care of it within an hour or so! So glad I picked the location closer to my home even though I didn’t buy the truck there, they were really accommodating. Thank you team Ourisman CJDR, if I should need service or decide on another vehicle, I’ll be coming back. Highly recommended! More

Glad I have the un-limited .Chrysler offered it when I brought my Truck in 2010. I trust Orsman Dodge located in Clarkville, Md. Stay safe. .. . brought my Truck in 2010. I trust Orsman Dodge located in Clarkville, Md. Stay safe. .. . More

I’ve purchased my Jeep Grand Cherokee from this location about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! More

tire installation scheduled this service before everything got crazy. Steve Ritter had everything ready to go and everything was finished on time as expected. Steve d scheduled this service before everything got crazy. Steve Ritter had everything ready to go and everything was finished on time as expected. Steve does a great job and enjoy working with him More

It was walk-in 1st oil change. Waited for 1-1/2 hour, may be current covid-19 shut down and short of staff, though, there were not that many customers. To avoid long waiting, I would prefer an appointment. be current covid-19 shut down and short of staff, though, there were not that many customers. To avoid long waiting, I would prefer an appointment. I bought gold plan for service and extended warranty, still end up paying $25 for vacuuming inside car. More

The service team continue to be great and knowledgeable on identifying your issues they are very nice and helpful with your vehicle Thanks for the support on identifying your issues they are very nice and helpful with your vehicle Thanks for the support More