Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

I am so grateful for the service team especially Steve. They do everything they can to get it done right. Thanks Ourisman for your help. They do everything they can to get it done right. Thanks Ourisman for your help. More

I couldn't have been happier with the service I received. Moe was simply fantastic. He was personable and very professional and made me feel like family from the start. He explained my problem, described Moe was simply fantastic. He was personable and very professional and made me feel like family from the start. He explained my problem, described the fix and cost and even went back to the technician to ensure what he was telling me was correct. When the job was finished, he again explained everything and was patiently answered all my questions. Again, I felt like I had known him for years. The work performed was top notch and I can assure you, you now have my business for life. Well done indeed. More

They always do a nice job with our Jeep. The service desk is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could be done automatically👍😀 More

My vehicle was serviced a little under a week ago. My advisor was extremely courteous and efficient. Though the recent health concerns have made business difficult for some, I noticed that the young lady advisor was extremely courteous and efficient. Though the recent health concerns have made business difficult for some, I noticed that the young lady that cleaning the service area was very thorough. More

Outstanding service and very quick with answers. Definitely will not hesitate to use in the future. Awesome job guys and thank you for the outstanding service. Definitely will not hesitate to use in the future. Awesome job guys and thank you for the outstanding service. More

Brought my truck in for 3 separate issues. The gentleman at the service desk had a counterpoint for each issue I described and was very argumentative, telling me that I was wrong and trying to belittle me w at the service desk had a counterpoint for each issue I described and was very argumentative, telling me that I was wrong and trying to belittle me with every thing he said. Told me I would get a call back that day and I didn’t get a call until the next day. Cost $200 for them to tell me EXACTLY I HAD TOLD THEM WAS THE PROBLEM and that parts were on back order and they couldn’t fix anything until an unspecified time in the future. So basically, waste of 2 days and $200 in labor which fixed nothing. Never coming back. Arguing with a customer is never a good policy. Let me describe my problem and then let the mechanic disagree after looking into it. Don’t tell me I’m wrong to try to make me feel dumb and then call me the next day and tell me I’m right. Ruined credibility. More

Thought I had an appointment scheduled through website virtual chat, only to find they didn't a record of it when I got there. I did not get an update, so I called late in the afternoon only to find out t virtual chat, only to find they didn't a record of it when I got there. I did not get an update, so I called late in the afternoon only to find out they were keeping my van overnight...something you should tell someone at checkin or call to discuss! Van was finished late in the day the next day, but an emergency came up that day and it would have been much better if we'd have had our van back. More

Staff is friendly and efficient in providing services, I enjoy the coffee and the flexibility for getting a ride home if can’t wait onsite enjoy the coffee and the flexibility for getting a ride home if can’t wait onsite More

Awesome oil change and tire rotation visitquick and easy Awesome oil change and tire rotation visit quick and easy Dwight is always courteous friendly and efficient really knows what he’s talking about the Awesome oil change and tire rotation visit quick and easy Dwight is always courteous friendly and efficient really knows what he’s talking about the Tech who serviced the car highlighted several issues that I needed to look after including a nail in my tire I didn’t know what there great service! More

Awesome. Sooo nice and professional...they came in way lower than estimate ...Matthew explained everything and kept me up on progress of repair. Thank you lower than estimate ...Matthew explained everything and kept me up on progress of repair. Thank you More