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Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Clarksville, MD

4.5
258 Reviews

258 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

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October 01, 2020

Easy to set up an appointment and convenient times available; timely service with excellent explanations; additional care to minimize person to person contact; convenient location. More

by Happy Chrysler T&C Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe?
September 29, 2020

Fast service. Called and showed up in 15 minutes. No lines to wait. Checked in, car went to lift. Service done in 30 minutes checked out and done More

by Chenszone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2020

I had initially brought my Jeep in for a water leak which I believed to come from my A/C unit. It was found that after only two years my car unfortunately had a dry-rot firewall. After it was repaired and I More

by Tron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
More Qureshey
September 19, 2020

Great customer service. Eager to help diagnose and repair my vehicle, getting me back on the road. Clean rentals and if available, a lifted jeep rubicon, with nice bells and whistles. More

by thimaspittsjr
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Contacted Service Mgr. John and Service Tech Steve regarding a Warranty Issue with my Charger They were on it immediately, kept updated throughout process Cannot say enough great things about this D More

by egunningjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Manager John
September 10, 2020

Ourisman Clarksville always does a great job. In this case Moe did a great job working to ensure my expectations were met. Great customer service! More

by Keads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
September 05, 2020

I am so grateful for the service team especially Steve. They do everything they can to get it done right. Thanks Ourisman for your help. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catron
September 04, 2020

I couldn't have been happier with the service I received. Moe was simply fantastic. He was personable and very professional and made me feel like family from the start. He explained my problem, described More

by Sk24qrt80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe
August 27, 2020

They always do a nice job with our Jeep. The service desk is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catron
August 26, 2020

My vehicle was serviced a little under a week ago. My advisor was extremely courteous and efficient. Though the recent health concerns have made business difficult for some, I noticed that the young lady More

by Kesia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Catron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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