Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Clarksville, MD

4.5
258 Reviews
Call Service Center (410) 988-8100

258 Reviews of Ourisman Chrysler Jeep Dodge Ram of Clarksville - Service Center

Sort by
October 31, 2024

Very professional and delivered when promised. Great experience! I will highly recommend if someone asks me More

by Kevinpwynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Kevin, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that everything was delivered as promised. Our team takes pride in providing professional service, and it means a lot to know you would recommend us to others. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

October 21, 2024

Needed some extended warranty work and a new Jeep dealer since Service Manager brother-in-law had retired. Part needed to be ordered, but came in quickly and Steve Ritter helped get the repair done while w More

by Rocketman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 21, 2024

Megan provided outstanding service! She was very professional and nice! She also made sure to make me aware of all of the options I had to service my vehicle. She took care of all off m More

by rcee28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Scott
Report | Print
Oct 23, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Megan provided you with outstanding service and made sure all your concerns were addressed. We take pride in ensuring our customers are informed and comfortable throughout the service process, and it’s great to know Megan did just that. We'll be sure to pass along your kind words to her. We look forward to your next visit, and we’ll make sure Megan is here to assist you again. Thanks for choosing Ourisman of Clarksville to service your vehicle!!

September 22, 2024

Everyone is friendly and professional. I have purchased several vehicles at this dealership, and will tell my friends and family to shop here too. More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

That's great to hear! It sounds like you’ve had a positive experience at Ourisman CDJR of Clarksville! Personal recommendations can really make a difference, so your friends and family will appreciate your insight. If you need any tips on what to share with them or how to recommend the dealership, just let me know!

September 11, 2024

I very helpful, nd welcoming! The people are nice and supportive and explained everything step by step More

by rriver2701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Sep 17, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you found our team helpful and welcoming. Providing supportive and clear guidance is something we strive for, so it's wonderful to know we made your experience a positive one. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

August 16, 2024

Great service and great staff. We will use their services in the future. Thank you More

by New customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonie Null
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff here at Ourisman of Clarksville. It's wonderful to know that we made a positive impression on your first visit. We look forward to serving you again in the future. Thank you for choosing us!

August 04, 2024

We bought a 2020 Jeep a few weeks ago and noted that there was an active recall for the clutch. This dealer was the closest so thought we would check them out. The experience was super. Got us in q More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much, Owen, for taking the time to leave a thoughtful review. We're delighted to hear about your positive service visit with us at Ourisman CDJR of Clarksville. Glad Steve and the rest of our team performed your Jeep's clutch recall efficiently, as well as checked your vehicle to make sure everything was in optimal condition. We're grateful to have earned your business and look forward to your next visit with us. Have safe travels, and welcome to the Ourisman Family!

July 24, 2024

Excellent customer service by the advisor team. Scheduling is easy, efficient, and with a high level of professionalism (they track quality). Service advisors are highly communicative and knowledge More

by GeckoGreenJeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Bridget
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you so much for your glowing review! We're delighted to hear about your positive experiences with our advisor team and service staff. It's wonderful to know that our commitment to quality, professionalism, and customer satisfaction has made a lasting impression on you over the past 11 years. Your continued trust and loyalty mean the world to us. If there's anything more we can do to make your visits even better, please let us know. We're here to help!!

July 18, 2024

Courteous Staff, Happy with the quality service and will continue to take my Ram to Ourisman for maintenance. No complaints. More

by Kent008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Report | Print
Jul 26, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're glad to hear that you're happy with the quality of service and our courteous staff. It's great to know you'll continue to trust us with your Ram's maintenance. If you ever need anything or have any questions, we're here to help. Thanks again for choosing Ourisman CDJR of Clarksville!!

June 26, 2024

Excellent treatment at every step of the maintenance event that was scheduled and completed. I purchased the car and have consistently satisfied. If I decide to purchase another I will be back. More

by peterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rittter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2024 -

Ourisman Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience with us! We are delighted to hear that you received excellent treatment throughout your maintenance visit. Your satisfaction with your car purchase and our service means a lot to us. We look forward to assisting you again in the future, whether it's for maintenance or a new car purchase. Safe travels, and thank you for being a valued customer of Ourisman Clarksville!!

1
2
...
26