Ourisman Chevrolet of Rockville - Service Center

Oil change & tire rotation. 3 Chevy Dealer recalls performe. Good service. Quick shuttle service there and back. Work was explained in a clear and concise manner. Vehicle was protected and cleaned after service Good service. Quick shuttle service there and back. Work was explained in a clear and concise manner. Vehicle was protected and cleaned after service was performed. Excellent over all. More

Customer service with Martin Gonchar Recently came in for an oil change and tire rotation and was advised that the valve cover gasket was leaking, which was a significant repair. I knew M Recently came in for an oil change and tire rotation and was advised that the valve cover gasket was leaking, which was a significant repair. I knew Martin was not trying to up-sell me on unnecessary services like at some dealerships because I had experienced this same issue with my car before and the same symptoms started again not long ago. They were able to get my car finished and ready within just a couple hours and Martin kept me updated the whole time and worked to get me a few discounts as well. Overall I am very pleased with my experience! More

service adviser mr.marty gonchar had problems with my 2012 sonic mr.marty advise of what was needed and he was right what it needed he was honest and very polite and knowing the car r had problems with my 2012 sonic mr.marty advise of what was needed and he was right what it needed he was honest and very polite and knowing the car run like new god bless More

Customer Service with Marty Gonchar I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. I've had very mixed experiences with Ourisman Chevrolet over the last 15 years and 3 tahoes. Dealing with anyone at the previous location was great. But since the move its been very hit or miss. However, dealing with Marty was great. He was honest and understood the issues and kept me informed and didn't try to upsell any "recommended" services that my Tahoe didn't really need. Quality of work has always been good at Ourisman but since the move up the pike the service reps have been less than stellar. Marty is a great addition to the team there. More

WORK WAS DONE IN A TIMELY MANNER overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. overall being a first time customer the service was great and the people were extremely nice. if I decide to trade my car in ,I will come back. More

Customer service was great. Easy process.I had issues with my service engine light. MARTY kept me up to date with what was wrong with the vehicle, once completed, they picked me up from my residence to with my service engine light. MARTY kept me up to date with what was wrong with the vehicle, once completed, they picked me up from my residence to bring me back to dealership.. More

Brought my Tahoe in for service. What a great experience. All the staff was very friendly and courteous. Martin was very knowledgeable and helpful. He kept me informed and gave me options for repairs. Very h All the staff was very friendly and courteous. Martin was very knowledgeable and helpful. He kept me informed and gave me options for repairs. Very honest and helpful. More

Huge shoutout to Samson for making this experience great!! He worked with me in making this experience one to remember. Ive never seen such determination and hard work. Also would like to shoutout Pli great!! He worked with me in making this experience one to remember. Ive never seen such determination and hard work. Also would like to shoutout Plil Cooper and Sky Fosah you guys are awesome!! More

Service Experience with my Cadillac Marty did what he always does: be the best service representative he can be. he was able to allow the Cadillac to be serviced at a Chevy Dealership. A Marty did what he always does: be the best service representative he can be. he was able to allow the Cadillac to be serviced at a Chevy Dealership. And, the service given was the best in all ways: the actual work, the communication and the price. Ourisman Chevrolet is fortunate to have Marty as a key person in your service department. Steven Stryker More

I'd like to say that Service Customer Consultant Martin (Marty) Gonchar was a pleasure to work with. Five star Ourisman superstar Consultant! Thank you "Marty"! (Marty) Gonchar was a pleasure to work with. Five star Ourisman superstar Consultant! Thank you "Marty"! More