Ourisman Chevrolet of Rockville

My experience was not a positive one, but it wasn't as bad as someone I know. His experience was that no one knew whether the car was on the lot or not (one salesperson said yes, one said no.) He stopped bad as someone I know. His experience was that no one knew whether the car was on the lot or not (one salesperson said yes, one said no.) He stopped by but was told that the vehicle wasn't MD State Inspected, so a test drive wasn't possible. After leaving, a different salesperson called to say that yes it was possible, so he returned only to have a third person say that the car was sold. It sounded unbelievably disorganized and chaotic. I wanted to look at a used car listed on their site. There was likewise confusion among the salespeople as to whether the vehicle was there or not. After going in, I was told it was not available which wasted some of my valuable car-hunting time, and should have been prevented by removing the vehicle's listing. At least everyone was nice to me. I'll average my three-star experience with my colleague's one-star experience and give them two stars. If you're thinking about a used car from Ourisman Chevrolet of Rockville, my advice is to call ahead, make sure the vehicle is really there, and then hope and pray that the salesperson is correct if you decide to go in. More

They are the best Chevy team. My Service Adviser Nick is the coolest cat I know.. My Service Adviser Nick is the coolest cat I know.. More

Service is professional, friendly, flexible and complete. They have a friendly demeanor and a service of picking clients from the Metro that is very helpful when the car is in the shop. They have a friendly demeanor and a service of picking clients from the Metro that is very helpful when the car is in the shop. More

The staff was helpful and answered all my questions. They kept me updated during the entire process They kept me updated during the entire process More

The service department was great! They took my car back on time and completed it earlier than the estimated time, which was great. They answered my questions and kept me updated throu They took my car back on time and completed it earlier than the estimated time, which was great. They answered my questions and kept me updated through the process. They even made sure to check to see if I had rewards points to use. More

Great Service, will recommend to everyone how great the service is service personnel very friendly. service is service personnel very friendly. More

The dealership staff are great! The service department is excellent! Bought my vehicle with complete satisfaction from Ourisman Chevrolet of Rockville and now I get it serviced ther The service department is excellent! Bought my vehicle with complete satisfaction from Ourisman Chevrolet of Rockville and now I get it serviced there too! Class act all the way around. More

I've been dealing with Ourisman Chevrolet since 1994. Their Service Department has always met or exceeded my expectations. Technicians and Service Department staff are knowledgeable, extremely capable, Their Service Department has always met or exceeded my expectations. Technicians and Service Department staff are knowledgeable, extremely capable, and courteous. I never worry about my auto repairs being completed accurately and thoroughly. In short, I highly recommend Ourisman Chevrolet! More

Great service experience. Thank you! Allen Krum is always helpful and makes sure that the correct services are performed! Thank you! Allen Krum is always helpful and makes sure that the correct services are performed! More

My wait was longer than expected but the end result was well worth the wait. well worth the wait. More