Ourisman Chevrolet of Bowie

I went in specifically to buy a new car. I knew what I wanted and wasn't going to engage in the 'stereotypical' car dealer dance. To my surprise, my salesman Ron, did not play games. He discussed severa wanted and wasn't going to engage in the 'stereotypical' car dealer dance. To my surprise, my salesman Ron, did not play games. He discussed several options at my disposal and worked along side the general manager to give me just what I was looking for. From the sale to the aftercare, Ourisman (Ron) has shown what great customer service is and I have spread the word throughout my network that Ourisman is the place to go. More

I would recommend this dealership because from my experience the employees are very courteous and professional. Upon seconds of arriving at the dealership I was greeted by Ozzie. Ozzie helped me find experience the employees are very courteous and professional. Upon seconds of arriving at the dealership I was greeted by Ozzie. Ozzie helped me find my new car and was very friendly. I appreciate the work Ozzie and William did to help me purchase a new car. Thanks. More

My wife and I had an exceptional experience when buying our new Camaro from Ourisman of Bowie. Ozzie went to great lengths to accommodate our requests for our down payment and monthly limit for payments t our new Camaro from Ourisman of Bowie. Ozzie went to great lengths to accommodate our requests for our down payment and monthly limit for payments that we had. Overall, our visit was a very rewarding experience and I would recommend Ourisman of Bowie to all our friends. Thank you and kudos to their staff! More

Working with the folks at Ourisman Bowie was an absolute pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you. Sincerely, Charles MacDon pleasure. Not only did they work with me on getting the best deal possible. They made the process easy. Thank you. Sincerely, Charles MacDonald More

This was the purchase of my first car and my car dealer made it as easy as pie. Not only was he the sweetest thing, but treated me with the up most respect. His personality sold me the car. Thank you Mr.Al made it as easy as pie. Not only was he the sweetest thing, but treated me with the up most respect. His personality sold me the car. Thank you Mr.Alba. More

Joseph Alba was a pleasure to do business with. He was able to answer all of my questions quickly and patiently. His professionalism and experience made the process of purchasing a new vehicle not only ea able to answer all of my questions quickly and patiently. His professionalism and experience made the process of purchasing a new vehicle not only easy but enjoyable. I will be recommending him to all of my friends and family. More

Customer Service is a key factor in where and how my funds are spent. Mr. Turner and all that I came in contact with at Ourisman are the exception not the rule. My car which was paid for was damag funds are spent. Mr. Turner and all that I came in contact with at Ourisman are the exception not the rule. My car which was paid for was damaged by Hurricane Irene and I had driven on the lots of many dealerships were no one approached me to see if I REALLY wanted to buy a car. Arriving at Ourisman I was greeted by Mr. Turner in less than 5 minutes. I stated I was just looking he didn't walk away but stayed to answer my questions. He let me give my price range based on information received from my internet search on Truecar.com and other sites. Assessing my needs based on our conversation and questions he directed me to cars that he thought I would have an interest in. He encouraged me to test drive several cars. He patiently demonstrated the features and ease of use of the car I chose. There was no pressure to buy. He spoke of the benefits and support I would receive after purchasing the car. My initial thought was to finance the car through my credit union. Mr. Turner and Ourisman's finance representative shared the financing offered by the dealership would be comparable or better than credit union. It was. The enhancements (OneStar,Lojack,etc.) made the total package one I could afford and not feel I have to get a second job afford. Scheduling the returning of the car for the installation of Lojack and exterior/interior work was setup up around my schedule. Returning to retrieve the car again Mr. Turner and others greeted me in a friendly manner and asked how I like the car. My reply, "love it" and will recommend Ourisman to others for sales and car service. More

I bought a Camaro with salesman Joseph Alba. He was great and continues to be great! I would definitely recommend Joseph to anyone else looking for a Chevrolet. And, the entire staff at Ourisman, Bow great and continues to be great! I would definitely recommend Joseph to anyone else looking for a Chevrolet. And, the entire staff at Ourisman, Bowie made my purchase easy and fun. Love it! More

I havent purchased a car in 8 years. Mr. Alba and his team was very helpful, friendly and understanding of my needs. My experience was wonderful and I would definitely recommend them to my friends. team was very helpful, friendly and understanding of my needs. My experience was wonderful and I would definitely recommend them to my friends. More

I contacted the dealearship to assist my brother with a purchase of a vehicle. Upon walking in the dealership, I was greated with smiles and friendly "Hellos." Everyone was warm from the beginning. But for purchase of a vehicle. Upon walking in the dealership, I was greated with smiles and friendly "Hellos." Everyone was warm from the beginning. But for the purpose of this review I can only showcase those that I personally worked with. The following individuals provided my brother and I with optimal customer service: Joseph Alba, Demond Strand and Mrs. Terry Norris. Mr. Alba demonstrated all the positive traits that a good salesman should exhibit. He was inviting,friendly, and more importantly, he listened to my brother's needs to ensure that he considered the vehicles that were best for him. I believe great customer service starts at the top. Salespersons tend to be great reps if thier is good leadership. This was certainly the case at this location. Mr. Strand, the sales manager, was equally friendly and informative of the entire process. He was able to answer a lot of our questions and was extremely clear when explaining the steps of a purchase and what to expect. This helped to minimize a lot of our anxiety. Finally, having everything Mr. Strand explained supported by the Finance Department reassured us further that we came to the right place. Mrs. Norris was open and engaging and pretty funny. She made the financial process feel less painful than most people would imagine. My brother is not one to express himself openly. However, Mrs. Norris was able to make him smile and feel comfortable with the overall process. I would strongly encourage anyone in the market for a vehicle to start at this dealership. The staff is dynamic!! The hospitality is second to non!. This dealership should be the standard for all dealerships. When I am ready for my next purchase, I am definetely coming back. My expectations have risen and I refuse to settle for anything less. Keep up the great work!!! More