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Ourisman Chevrolet of Bowie

Bowie, MD

1.8
258 Reviews
Ourisman is the largest retailer of new & used Chevrolet cars and trucks in the Eastern U.S. In business for over 85 years, we are very proud of the reputation we have developed. Our entire staff is dedicated to your complete satisfaction. Our sales department is committed to fitting you with the right vehicle at the best possible price. Our sales staff and managers are thoroughly trained with product knowledge and they can answer any questions you have. We believe buying a vehicle should be a fun experience. With close to 1000 vehicles in stock, including new Chevrolet cars and used cars, we'll have what you're looking for.
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16610 Governor Bridge Rd

Bowie, MD

20716

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Showing 258 reviews

September 16, 2016

Best buying experience ever! Meredith and Ron worked together to arrange the deal of a lifetime on my Silverado. Made a 4 hour trip from NJ to close the deal and I'm still smili More

by seraslibre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith Miller, Ron Stephenson
Sep 16, 2016 -

Ourisman Chevrolet of Bowie responded

That's amazing! Thank you for letting us know about your positive experience with Meredith and Ron. They will be pleased to know that they could be so helpful in your car buying experience. Also, thank you for traveling so far to see us. Congratulations on your new Silverado! Stop by again to see us next time you're in town!

September 14, 2016

Thank you! Ozzie my sales person, Chris Goins the sales manager Hassan Mansour are AWESOME! I had been having some mechanical issues with my vehicle for the past More

by msdune35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Mansour in finance, Ozzie Turner, Chris Goins, Keith Cobb
Sep 16, 2016 -

Ourisman Chevrolet of Bowie responded

It was our pleasure to be able to help you find the right car for you! We strive to provide the best, most honest service in everything that we do. We're glad that Ozzie, Chris, and Hassan could provide you with an excellent car buying experience! They are great members of our team. Thank you for your feedback and we hope that you'll come back to see us again in the future!

September 03, 2016

Great service! Chris Goins is a great person to do business Very friendly service. Having a 4yro along they made everything very quick & explained thoroughly. 1st time at the dealership & it has been an awesome More

by Mdegrasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Goins, Aaron Jones
Sep 06, 2016 -

Ourisman Chevrolet of Bowie responded

Thank you so much for choosing Ourisman Chevrolet of Bowie and giving our team the opportunity to work with you! We appreciate this feedback about Chris and Aaron and we look forward to seeing you again in the future!

August 22, 2016

Poor customer service I brought my vehicle this year of April and here it is August and my car have a shake to it when it's at a complete stop. I took it to service 3 times More

by Jocelynwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irene McGlone, Matthew Barrow
Aug 25, 2016 -

Ourisman Chevrolet of Bowie responded

We’re very sorry to hear that you have been frustrated. We never want out customers to feel unheard. We would like to speak with you more on this issue so that we can work toward a resolution. At your earliest convenience, please contact Meredith Miller at 301-262-7600 ext 111 and she would be happy to assist you. We look forward to hearing from you.

August 04, 2016

Customer Service Mr. Jordan was fantastic and very professional At one time I felt awful about the service department. Mr. Jordan has renew my confidence. Thank You! More

by Anthony SIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delante Jordan
Aug 05, 2016 -

Ourisman Chevrolet of Bowie responded

We're glad we could change your view on our service team, Anthony! Customer satisfaction is our number one goal and we'll be working hard to make sure you continue to have great experiences with us. Thank you!

June 19, 2016

Wonderful people, careing and extremely helpful. Wife and I traveling to wedding at USNA in Annapolis. All of a sudden we experianced transmission problems. Tow truck carried us to dealership where w More

by Bill Catlett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Medric Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Barrow
Jun 20, 2016 -

Ourisman Chevrolet of Bowie responded

Thank you for your positive feedback about your recent experience with Medric Mills and the Ourisman Chevrolet of Bowie team, Bill! We're happy that we were able to help in such an important situation. Let us know if there is ever anything else we can do for you. We look forward to working with you again!

June 10, 2016

Great service I came back here several times with same problem traction stability control ABS with my new purchased Chevy Suburban 2013. I should not have any probl More

by MR ACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Brady before and now Delaney Jordan
Jun 13, 2016 -

Ourisman Chevrolet of Bowie responded

Thank you for sharing this with us. We are sorry to hear that you have not been entirely satisfied with your experiences. We understand your frustrations and want you to know that we will be taking a look at our efforts to see how we can improve. If you wish to discuss anything further, please feel free to reach out to our team. Thank you.

June 01, 2016

Sloppy job Brought in my 2006 Corvette for 50k servicing after completion vehicle fan belts were squealing very loud don't know how they missed this even after More

by Ramiro Rocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Collin Knoll
Jun 15, 2016 -

Ourisman Chevrolet of Bowie responded

Mr. Rocha, we’re concerned to hear this feedback and we are sorry to know that you were disappointed with your visit. We continuously strive for excellence in everything we do and we will be taking a close look at our efforts to see how we can improve upon this moving forward. If you would like to discuss your experience in further detail, please feel free to contact our Service Manager, Brian Blakeslee, at 301-262-7600 ext 117. Thank you.

May 16, 2016

Great Experience! Mr. Swift and Mr. Cho were a great help! Originally purchased a Camaro from this dealership and had zero issues with the vehicle. When it was time to More

by AllieM819
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Cho, Robert Swift
May 18, 2016 -

Ourisman Chevrolet of Bowie responded

Allie, thanks so much for letting us know that you had such a great time with our team here at Ourisman Chevrolet of Bowie! We're glad to know that you enjoyed your Camaro and that Max and Robert could get you into your new four door vehicle. We look forward to seeing you again some time in the future!

April 21, 2016

Get the Money and Run I bought the Camaro SS2 at this place. The first guy I talked with, Chris Johnson, thought I owed it to him to buy the car. Got rid of that guy and More

by CamaroSS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irene McGlone, Chris Johnson, Brian Blakeslee, Martha Young
May 09, 2016 -

Ourisman Chevrolet of Bowie responded

We are incredibly saddened to hear that you feel this way. We consistently work to provide an amazing experience for each guest and we are disappointed to know that you were unhappy with your visit here at Ourisman Chevrolet of Bowie. We truly appreciate you purchasing your Camaro with us and want you to know that we will be discussing your comments internally in order to improve and would like an opportunity to speak with you further. If you have a moment, please contact me at your earliest convenience. Thank you. Meredith Miller, Internet Sales Manager, 301-262-7600 ext. 111.

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