Ourisman Chantilly Toyota
Chantilly, VA
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880 Reviews of Ourisman Chantilly Toyota
Warranty work Overall great experience. Sean was friendly and informative and stayed in contact with us as our car was being worked on. We also were provided a simi Overall great experience. Sean was friendly and informative and stayed in contact with us as our car was being worked on. We also were provided a similar size vehicle through our warranty while our car was serviced. It helped maintain our routine and comfort while without our vehicle. More
Regular service I appreciate the great service. Also appreciate the thoughtful listening. Not sure what else to say. Good good good. Will return for next regular serv I appreciate the great service. Also appreciate the thoughtful listening. Not sure what else to say. Good good good. Will return for next regular service. More
No hassle All the employees I encountered were very professional and well trained. Buying at Ourisman Toyota was exceptionally easy and headache free with a gre All the employees I encountered were very professional and well trained. Buying at Ourisman Toyota was exceptionally easy and headache free with a great price on a new car. More
Quick Very efficient. Pull in. agent meets you. quick form. Rental car waiting only five dollars for the day (To cover gas) Car was fixed before time it was Very efficient. Pull in. agent meets you. quick form. Rental car waiting only five dollars for the day (To cover gas) Car was fixed before time it was promised. More
My first Toyota My sales representative Denise Myers was outstanding. Arlo was helpful as well. This is my first Toyota and she took the time to explain all the great My sales representative Denise Myers was outstanding. Arlo was helpful as well. This is my first Toyota and she took the time to explain all the great benefits of going with Ourisman. The trade-in quote was really low but she helped get us to a point where we were ok with it. More
Another fine experience 25,000 mile service. Work completed on time. The waiting area is bright and clean with available internet, newspapers, television to help pass the t 25,000 mile service. Work completed on time. The waiting area is bright and clean with available internet, newspapers, television to help pass the time. Personnel were both friendly, informative and professional. More
Easy to purchase Marcel and the team at Ourisman Chantilly made it easy to trade in my car and upgrade to a new vehicle. I didn't leave feeling ripped off or uncomfort Marcel and the team at Ourisman Chantilly made it easy to trade in my car and upgrade to a new vehicle. I didn't leave feeling ripped off or uncomfortable with my transaction. They made me feel like I was their #1 customer. More
Another awesome experience! I am giving Ourisman Chantilly 5 stars because they really rock! Denise Myers, my sales rep is the most skilled and proficient I have ever seen. David I am giving Ourisman Chantilly 5 stars because they really rock! Denise Myers, my sales rep is the most skilled and proficient I have ever seen. David Timoner (GM) was super friendly and congratulated me on my purchase personally. The entire process was smooth from selection of the automobile to the delivery. Luke was very knowledgeable of the features of my new car and went over them very thoroughly. I would recommend Ourisman Chantilly Toyota and be sure to ask for Denise Myers! She truly knows here autos, her customers and the business of making customers satisfied. I will be back! More
Happy Customer Everything was perfect. Customer service, quality of work, friendliness and price. Happy with my choice of buying from you. Happy with my purchase. Everything was perfect. Customer service, quality of work, friendliness and price. Happy with my choice of buying from you. Happy with my purchase. Thank You More
Return maintenance and oil change Service at Ourisman is easy and fast. I returned for maintenance with oil change. Jose Romero is my service advisor and has been for last several visi Service at Ourisman is easy and fast. I returned for maintenance with oil change. Jose Romero is my service advisor and has been for last several visits. He's fast and informative, getting job done. He recognizes me as a customer and provides high level of service. If something is not done properly, he takes it back to get fixed, until it is right. Lots of amenities - large garage with attentive drop-off, spacious waiting room with refreshments and lots of phone chargers, complimentary car wash and escorted to car pickup. that's door to door service. More