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Otto Chrysler Dodge Jeep Ram

Greenwich, NY

4.8
117 Reviews

2551 State Rte 40

Greenwich, NY

12834

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117 Reviews of Otto Chrysler Dodge Jeep Ram

April 11, 2024

Friendly and knowledgeable staff. Will explain all issues before they fix them so no surprises. More

by Mwheeler6268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Berney Brunza, Amanda Thrane
Apr 12, 2024 -

Otto Chrysler Dodge Jeep Ram responded

We appreciate the kind words and continued confidence in our team! We look forward to earning five stars again during each visit. Thank you! - Otto Chrysler Dodge Jeep Ram

March 15, 2024

Excellent service! Every step of the repair was thorough and prompt. Notifications were a nice touch. I’m not used to being so involved. Thank you! More

by BB460FRD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Someone in service took a video. They didn’t state their name. 5 stars for them!, Sean MacWhinnie, Amanda Thrane
March 14, 2024

Do not send video of what is also wrong with my jeep. I know I drive it. To me that is up selling for more work and money. How about showing the parts that were bad to justify the 1000.00 dollars. ????. More

by NYNEVINS3230
Recommend Dealer
No
Employees Worked With
Chris Otto, Roger Prentiss
Mar 15, 2024 -

Otto Chrysler Dodge Jeep Ram responded

Mr. Nevins, Hello, I received your online review regarding your most recent visit in our service department. If you have a moment in the future, I would love an opportunity to speak and let you share your thoughts with me directly. Our multi point inspection process is designed to keep our customers informed as to things that may be going on with their vehicles that they may have not been aware of. I apologize if our process caused you to feel upset. That is not at all what we are trying to do. I hope we can chat soon and I can do whatever to show my appreciation for your feedback and hopefully make up for your frustration. Regards, Chris

March 14, 2024

Alex and Tim were really friendly and efficient to work with. Car was priced well from the outset and process could not have been easier. More

by aaronmbaldwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Nicol, Tim Murphy
March 14, 2024

Your survey doesn't list my vehicle. My van is a 2017 Grand Caravan which was purchased at Stephen's and has always been serviced there. I was a bit concerned that the service I would More

by GMCKENNA59
Recommend Dealer
Yes
Employees Worked With
Camie Eppedico, Amanda Thrane, Chris Hall
March 13, 2024

Pleasant experience with service, sales and finance departments. My last visit was strictly with service. very satisfied. More

by 7FTINDIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James-Service, Noah-sales, Amanda Thrane
March 12, 2024

Greg Fuller was honest and helpful with navigating my vehicle needs and purchase. All my questions and concerns were answered and honored. Very calm and professional. Easy to work with and understanding. More

by Forrest Colby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank -finance , Greg Fuller
March 11, 2024

Very Help full and informative and easy to work with and did a gréât job More

by DAVECLARKEXC
Recommend Dealer
Yes
Employees Worked With
Camie Eppedico, Amanda Thrane, James Talmadge, Chris Hall
March 09, 2024

We have been coming to this place for 10+ years. Most of the people are still there with new ownership. We are very satisfied with our service. More

by CINDYMCCAULEY6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fuller, Amanda Thrane
March 08, 2024

My jeep needed to be seen asap and they were gracious to help me within the hour. Amanda was courteous and accommodating. My usual dealer was rude and told me it would be about 3 days before they could e More

by patsyandes
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amanda Thrane
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