Osborne Chevrolet

Not a Trustworthy Dealership! I had spoken to a salesman on the phone about a Jeep Wrangler. After I understood the vehicle more I gave him a verbal offer that was a good bit lower I had spoken to a salesman on the phone about a Jeep Wrangler. After I understood the vehicle more I gave him a verbal offer that was a good bit lower than the asking price. After confirming with his manager he said that that "we wouldn't have any problem meeting that price". We then planned a time for me to come buy the vehicle. The day that the sale was supposed to take place I called to make sure that we had a verbal agreement. This was very important because I live a good 2 hours from the dealership. When I called he assured me again that he believed it would be no problem but he would check with his manager again. The guy comes back and says that there was a "misunderstanding" and the internet price was actually their best price. I felt like they lied to me in the hopes that I would come to the dealership and be pressured to buy at their price. Also, the fact that they didn't want to move on their price at all was extremely agitating. I am glad that I didn't drive all the way down there and I am even more glad that I didn't give my money to this untrustworthy dealership! More

horrible very rude sales manager and finance manager from the get go they were informed the day after car was purchased that it had a problem I realize the car very rude sales manager and finance manager from the get go they were informed the day after car was purchased that it had a problem I realize the car was used but there is a 30 day law More

rude gm sales mgr i was workin a deal with mryon in bryon....he was helpful and told the thruth on everything about the truck.....jeff the service mgr was very helpful i was workin a deal with mryon in bryon....he was helpful and told the thruth on everything about the truck.....jeff the service mgr was very helpful and nice also....but when the gm sales mgr kip rice came into the deal everything went wrong....kip rice needs ppl skills....so if u see the name kip rice ruuunnnnn....he will raise the prices on everything.....if u want to deal with a honest person see myron or jeff the service mgr More

I had seen a 2013 Malibu online that I really wanted, so I called and asked to see if they still had the vehicle in stock. And I was told yes. And I explained my situation with one of the salesman over th I called and asked to see if they still had the vehicle in stock. And I was told yes. And I explained my situation with one of the salesman over the phone. And then I had another guy call me back. And I explained to him what I had and what I wanted. And I advised him to take the information that I provided to him and call me back with some figures. I didn't want to waste his time or my time. Well, it got closer to 5:00pm and I never got a call back. So I called him back, and he gave me some figures and I explained to him that once we closed our shop up, we would be down there to look at the Malibu. We got to Jeff Smith Chevrolet, and saw a few men standing outside not doing to much, parked my car. And "MYRON" came over to me and asked me if there was anything he could help me with. And I explained to him who I had been speaking with about a car. He goes and gets the guy comes back out, and I met the guy in person that I had been talking to over the phone, and he advised me that Myron would be taking care of me and my husband. They already had the Malibu up and waiting for my husband and I to test drive. I was like WOW!. Myron took his time to explain everything about the car to us, which was very good. Because it showed my husband and I both motivation and determination to help us all he could. Long story short. Myron was able to give me almost twice as much for my trade in car than what Five Star was going to offer me. And was able to get me in the 2013 Malibu that I wanted. And since Myron was such a great person, we ended up trading in my husbands old truck and purchased a new 2014 Silverado Truck for my husband as well. So yes my experience with Jeff Smith has been great so far. And I would highly recommend anyone needing or wanting a vehicle to please go to Jeff Smith Chevrolet in Byron, Ga and ask to speak to "MYRON" from Byron. He will do everything in his power to help you get what you want. Great job Myron, keep up the good work that you do. Five Star Chevrolet missed out on 2 sales at one time. More

I bought a new Chevrolet at Jeff Smith it was a great experience. Brandon Newberry was very professional and made the whole process very easy. I would definately return to Jeff Smith for my next purchase experience. Brandon Newberry was very professional and made the whole process very easy. I would definately return to Jeff Smith for my next purchase and I will refer all my family and friends. Great experience, God bless this dealership More