Osborne Chevrolet

Don't take your vehicle here for service! !!! Beware!!!!! Horrible place!!!! Went in for a recall. Drove the car there then they say tow truck and not there fault. 😑 then all of a sudden 15 m !!! Beware!!!!! Horrible place!!!! Went in for a recall. Drove the car there then they say tow truck and not there fault. 😑 then all of a sudden 15 mins later its running. They fixed nothing. It was a recall!!! They just want money money money. So if your poor like me and have a recall freaking forget it. They take the blame for nothing just passing It around. More

Great team ! ! Always able to work me in for service . Thanks again for a job well done ! Always able to work me in for service . Thanks again for a job well done More

Thanks so much to John Hall, Richard, V. Paul, Melissa. I am so thankful that everyone made my purchase so easy. I am loving my 2015 Chevrolet Tahoe. Kudos to all of you for great customer s Paul, Melissa. I am so thankful that everyone made my purchase so easy. I am loving my 2015 Chevrolet Tahoe. Kudos to all of you for great customer service and genuine humility. More

GREAT SERVICE GREAT PEOPLE GREAT TO DO BUSINESS WITH IN BYRON GA OR THE USA BYRON GA OR THE USA More

The young lady who checked me in and out was super nice! They did a great job detailing my truck. Thanks ! They did a great job detailing my truck. Thanks ! More

I purchased a 2020 Chevy Equinox and Luke and Brian did an excellent job I would work with them again these two were great to me an excellent job I would work with them again these two were great to me More

Less Than a Minute Lees than a minute after checking in at your service department I was told the web base appointment on the Sutton Chevy website was useless and there Lees than a minute after checking in at your service department I was told the web base appointment on the Sutton Chevy website was useless and there was 82 vehicles in front my truck. I was then told my truck would not even seen that day because I made a web base appointment and not a call in appointment. This is after i had received an email conformation and a text conformation for the appointment. Sutton is an hour drive and I used half day vacation to hold up my side of the appointment. Words were exchanged and after a heated discussion the service manager stepped in and my truck was repaired. I was referred to Sutton Chevy by the GM at Sutton Acura in Macon. He reassured me I would be taken care of. I have since informed him I'd rather deal with Five star Chevy than Sutton. Yes, my truck was fixed in a timely manner but only after having to come unglued. That's the only reason I gave Sutton two stars instead of zero star. More

Find a better place that values you as a customer From Jeff Woodard salesman After I asked him why he liked to us? FYI I haven't lied to no customer I told my customer exactly what my finance direct From Jeff Woodard salesman After I asked him why he liked to us? FYI I haven't lied to no customer I told my customer exactly what my finance director at Jeff Smith told me!! And yes I have seen customers that was already had a car loan with Robins get the rowdy rates they do what they want to do!! Second thing I don't have to lye to dam body to sell a car I can assure you of that!! And third thing don't blame your bad financial decisions that you made before you bought from me!!! Grow up and take responsibility for your on actions!!!! You go ahead and do what you need to do and I will do what I need to do!!! But be sure you tell the whole story because every conversation that took place in my office is recorded for legal purposes and I have listened to it twice in the last week and a half I can prove I did exactly what I said so I'm good!!! What you need to realize is you ain't Billy Bob Bad xxx like you think you are number two I ain't taking any xxxx off of you!! And number 3 you have made some terrible financial decisions over the last five years and you need to man up and deal with it and fix them and quit blaming everybody else!!! So when you tell whatever you need to tell be sure you tell the whole story because if I have to I will and I can prove what I tell!!! Find a better place to purchase your first time ever new vehicle. Awful experience. More

Don't deal with Jeff Smith dealerships Almost a year ago, I bought a car. Everything was fine until one day a couple months ago the engine just died while driving to drive through. They do Almost a year ago, I bought a car. Everything was fine until one day a couple months ago the engine just died while driving to drive through. They do not want anything to do with fixing my vehicle. The dealership has heard my story and refuses to fix my vehicle. Had it LESS than a year. Now I will have to have a re po on my credit or owe car loan an plus money for new engine. You've been warned!!! More

Best Service i have ever had I think the service is what stands out the most of this dealership and sets them apart from others. I bought my Camaro from another dealership last y I think the service is what stands out the most of this dealership and sets them apart from others. I bought my Camaro from another dealership last year, and had poor service even when i was in to go for test drive and buy the car. i decided to try the dealer in the town where i live and have always went back. they always provide a way for you to get to work and back even though i work 45 min. away and have even brought my car back to my house; i wish they were given my sale originally. The staff is phenomenal, from the receptionist Mel who is so sweet, to the service guys Billy and John and their manager Jason; such a great team. More