Osborne Chevrolet

Purchased a Toyota Venza at this dealership after speaking to "The Owner" said he would make it right. Car was missing trim pieces, and had some suspension issues. After "fixing" front end and suspen speaking to "The Owner" said he would make it right. Car was missing trim pieces, and had some suspension issues. After "fixing" front end and suspension items, car would not drive e right. Took it back for them to say I had to be charged for those. I told them the service manager had told me to bring the car back with any issues and he would take care of them but when I did they had fired the service manager. Car has never run correctly and they will not fix the issues. Buyer beware of these scammers!! Overpriced and selling garbage vehicles that they won't stand by after saying they would.. More

This is a terrible business. They use price scams to get customers on the lot. We found a ‘new’ vehicle online listed for $21,422 and an offer of $500 rebate for medical field They use price scams to get customers on the lot. We found a ‘new’ vehicle online listed for $21,422 and an offer of $500 rebate for medical field worker. We called a day in advance to assure the vehicle was there and scheduled an appointment with the sales representative to come in. We drove 2hrs to this car dealership. When we arrived we first found this was in-fact not a new vehicle as it was listed; it was a demo vehicle with 1,800 miles and was not clean. However we did like the car so we decided to move forward with the purchase. The sales rep pulled up the price online $21,422 and got my information to start the credit check process and get approval for my $500 rebate. A ‘manager’ comes into the office to ‘explain’(I use this term loosely because he was truly using a sales tactic to try and confuse us) that a 3rd party person manages their website and lists prices that they have no control over and that they doubled a $3000 rebate and they could only give us a $1000 rebate. I asked for the bottom line price he says $24,995. Not only do we get scammed into coming there but the ‘manager’ was very rude and frankly unapologetic when delivering us this information. As we were leaving another worker came over and asked was it about the payment, I explained it’s not about the payment it’s about the bottom line price of the vehicle even though we were frustrated and disappointed we offered to pay $22,500 for the vehicle $1,500 more than what was posted on their website and were told by the salesman that it cost. They refused the offer. Even an hour after we have left the dealership the same vehicle is posted with the same price that we were told was an ‘error’. The management at this dealership is obviously terrible, that is no way to conduct business. I hope after reading this you choose to do business elsewhere. More

Received an email with a quote for a truck. After hemhawing over price we settled. Began to fill out paperwork and manager returns to salesman's office and tells me owner will not sell at price After hemhawing over price we settled. Began to fill out paperwork and manager returns to salesman's office and tells me owner will not sell at price agreed upon. Very disappointing. More

Amber was truly great to work with through a stressful process. She was so knowledgeable and made everything seamless for me to buy the vehicle I needed for my business! process. She was so knowledgeable and made everything seamless for me to buy the vehicle I needed for my business! More

Amber was a great help with everything with the new truck that I purchased. She answered all the questions I ask and some I did not. that I purchased. She answered all the questions I ask and some I did not. More

Amber is a no pressure sales lady. Attentive to my requests. Everyone there was helpful. The only thing that could be better is to turn down the loud music in the showroom. Attentive to my requests. Everyone there was helpful. The only thing that could be better is to turn down the loud music in the showroom. More

Amber was amazing from the beginning till the end of the process. She was knowledgeable, fast, and caring. Thank you Amber for helping us getting my son his dream car. process. She was knowledgeable, fast, and caring. Thank you Amber for helping us getting my son his dream car. More

Amber was outstanding to work with super effective quick and very knowledgeable. If you are in the market for a vehicle please work with her only! and very knowledgeable. If you are in the market for a vehicle please work with her only! More

We were searching for a used truck and scheduled a test drive for one that they had in the lot via the Internet. It was a pleasant unpressured experience. Everyone at the dealership was courteous and atten drive for one that they had in the lot via the Internet. It was a pleasant unpressured experience. Everyone at the dealership was courteous and attentive. I highly recommend that everyone give them a try. More

This was the worst experience ever buying a vehicle and its a very long story one that I'll be happy to explain if I'm contacted. its a very long story one that I'll be happy to explain if I'm contacted. More