Orr Nissan

I bought an suv in 2016 and on the fence to buy again. Customer service is always so amazing. They smile and treat you like family here. Love how laid back this place is and not pushy. Customer service is always so amazing. They smile and treat you like family here. Love how laid back this place is and not pushy. More

This company is engaged in sales practices that are deceptive. I went in around Halloween. My salesman showed me a 2003 F-150. My salesman was cool. Management was the problem. The salesman told me it deceptive. I went in around Halloween. My salesman showed me a 2003 F-150. My salesman was cool. Management was the problem. The salesman told me it was $3,200+ttl. He gave me a price sheet with all the costs. So i agreed upon the price and said give me a couple days and ill be back with the cash. He text me a day or so later. His manager said the price had gone up to nearly $5,000. He apologized and said he understood if i was no longer interested. I believe Orr Nissan managers and the Orr Family engage in deceptive sales practices. Their needs to be an investigation into this business. More

My experience was very pleasing and very professional I was skeptical about getting another vehicle but Mr.Hall reassured me that everything is going to be just fine.I highly recommend family members and I was skeptical about getting another vehicle but Mr.Hall reassured me that everything is going to be just fine.I highly recommend family members and friends when they are interested in getting another vehicle to go to Orr Nisan in Bossier City......Sincerely Ms.Gibson More

For sales, not female friendly I bought my Nissan in 2009. I knew what I wanted. I had a completely paid for trade in that was 5 yrs old and low mileage in excellent condition.. I bought my Nissan in 2009. I knew what I wanted. I had a completely paid for trade in that was 5 yrs old and low mileage in excellent condition.. The vehicle I purchased had been a demo that one of the sales people drove. It had 2200 miles already on it, thinking I'd get a better deal on that one. When I was out in the lot looking, I had a hard time getting someone to assist me and I felt it was because I was female. I'd see them walking over to a couple or a male by himself. Finally I asked for help and got a reluctant salesman. I never could get exact figures (price of the new vehicle and my trade in). When I went into the negotiating room, I was dealing with the salesman and the person assisting with financing. I had told them what I expected for my payments to be (what my budget could afford to do) but I did not want to finance over 60 months. It was doable, I had been researching this for several months. By the time I got out of there, I thought we had reached an agreement we were all happy with. Later I discovered it was financed for72 months that they couldn't explain some charges but stated all vehicles have this charged. I still don't know what I got for my trade in. I did end up loving my vehicle and the service dept was extremely friendly when I brought it in. But, this kept me from going back. I do feel like if I had been a male, they would not have treated me in the manner I received. More

I purchased a Nissan Sentra in march of 2013 and the agreed upon price was the sticker price minus the $1000.00 Nissan rebate. I did not really look at all the paperwork for a few weeks but when I did I agreed upon price was the sticker price minus the $1000.00 Nissan rebate. I did not really look at all the paperwork for a few weeks but when I did I realized they had added a $987.00 "addendum" fee to the price. I called my salesperson and was told different things at different times (1) I don't know what it is (2) We add it to all cars (3) I don't think you paid it and (4) Ask the finance department. So I went in to ask the finance department and I was told that it paid for some oil changes and tire rotations. I later found out these were free and I never got an answer about what the $987.00 was for. I think it was dealer profit. The dealership refused to tell me what it was for so I currently have open investigations with the Louisiana Motor vehicle Commission and the Louisiana Attorney General. More