Orr Nissan Central - Service Center

Wait time perfect I enjoyed my time there and also John Gatlin working there as I knew him when I was doing business with Davd Stanley. I always trusted him and now at I enjoyed my time there and also John Gatlin working there as I knew him when I was doing business with Davd Stanley. I always trusted him and now at your business. Thanks for hiring great employees. More

Very unorganized I tried for 2 weeks to get an appointment in service for an oil change & to have the actuator replaced on my 2016 Murano. First through an online pers I tried for 2 weeks to get an appointment in service for an oil change & to have the actuator replaced on my 2016 Murano. First through an online person who was supposed to set everything up. Nothing. A week later I called ther service department & made an appointment explaining what I needed done. Made an appointment, took my car in & left it & was very surprised that I was called & told that I would have to come back to get the actuator installed because they did not have one & had to order one. When I questioned why, I was told they had to check the actuator on the car before they ordered one because it might not be bad & need to be replaced. It was out of their control & was Nissan’s rule. They called the next day & had the actuator. I made an appointment on my daughter’s day off so I did not have to stay all day. My point is this. Why was this not explained to me when I made the original appointment? Surely the person with whom I made my appointment knew this when I told him about the actuator recall? This dealership was also very unorganized when I went to pick up my car. They called & said it was ready & when I got there they had not printed the invoices. I had to wait because they could not find the invoice for the person in line in front of me. Needless to say I am not impressed. Before this dealership changed hands it was very organized and my family purchased 4 vehicles from them. Now, when you go online to look at a vehicle, you are constantly bombarded by online sales people. It is ridiculous! They need to leave me alone. I am looking, if I want to buy, I will come in and get with a salesperson and buy. At this point I am not sure if I will ever buy a car from the current owners. The previous owner treated my family members & my friends with the utmost respect. I never hesitated recommending them for purchasing a Nissan. This new dealership should get their act together. I am disappointed & time will tell. More

Great service I was treated very well,great deals and awesome service,Ken Burger was very nice and gave me very great service. I will definitely be back I was treated very well,great deals and awesome service,Ken Burger was very nice and gave me very great service. I will definitely be back More

Didn't take long . Ken was busy on the phone with another customer but had another employee start my ticket so I wouldn't have to wait. Smart thinking on his part I wa Ken was busy on the phone with another customer but had another employee start my ticket so I wouldn't have to wait. Smart thinking on his part I was in and out in a out 30 mins and resumed taking care of me ,cashing me out Great experience! More

Oil change John was awesome when it came to the explaining what all was need for this visit. We will be definitely coming back to this location in the future. John was awesome when it came to the explaining what all was need for this visit. We will be definitely coming back to this location in the future. More

Great! Great service! Went for oil change but they found leak in brake line and put new differential. Also there was a recall on ignition they caught and fix Great service! Went for oil change but they found leak in brake line and put new differential. Also there was a recall on ignition they caught and fixed. Great job! More

Attention to details I had been there before and was well pleased with the service. This time I was greeted promptly and told them I needed an oil change. They immediately I had been there before and was well pleased with the service. This time I was greeted promptly and told them I needed an oil change. They immediately did an alignment check which I suppose is common and the test results showed the front end needed alignment. I opted not to have alignment performed at that time. The oil change was done in a timely manner and service was paid for and I left having an appointment in Norman to attend. When I got near my destination I noticed the warning light for tire pressure was on. It had been on for a couple of day prior but I assumed they would notice that and inflate my tires to proper pressure. I am just disappointed to the lack of details on the all points inspection I was promised. Tire pressure check should have been performed and resolved. More

Routine maintenance We always receive great service. Your staff is great. We will always trust the care of our vehicle to your sales and service staff. Thank you. We always receive great service. Your staff is great. We will always trust the care of our vehicle to your sales and service staff. Thank you. More

Good job Keep up the good work.they had my car done within the hour of dropping off , and calling me to let me know about battery Keep up the good work.they had my car done within the hour of dropping off , and calling me to let me know about battery More