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Orr Nissan Central - Service Center

Oklahoma City, OK

4.6
865 Reviews

865 Reviews of Orr Nissan Central - Service Center

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February 22, 2019

Great customer service Ken Burger is a good service employee, one of the main reasons I continue coming back. Great customer service and most of the time it's in a timely m More

by RAUL.PEREZ5_RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Orr Nissan Central responded

Thank you for your continued trust, Raul! Mr Burger will be here in the future to serve you needs!

February 22, 2019

Friendly and Efficient Initial appointment time request was available I was met by service representative immediately upon driving up. All concerns and questions were promp More

by Author#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Orr Nissan Central responded

Sounds like everything went smoothly. Thank you for allowing us to serve you!!

February 20, 2019

Work was not completed I took my car in for two separate issues. One being issue with the audio system and the other was key fob. The issue with the audio system is in proce More

by Jennifer Panicci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Jennifer, Thank you for taking the time to share your experience. Based on your review, it appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership without receiving expert service. Can you contact me at your earliest convenience so we can resolve the issue with your key fob? Mark Brickman Customer Relations Manager Orr Central 405-631-7771

February 20, 2019

Good service, as usual. Found an update for my radio. Have not had any more problems. Ken was able to check the vehicle in for troubleshooting. Also provided me with a rid More

by AWAC_RATECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Orr Nissan Central responded

Hi Awac_ratech, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

February 19, 2019

Oil Change and Recall I want to thank the individual in the area you pay for correcting an appointment error that was made the previous Thursday when I called in to change More

by JUDITHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 19, 2019 -

Orr Nissan Central responded

Thank you for letting us know about your experience. Your thorough assessment will go a long ways towards helping us improve our customer service processes.We look forward to providing you better service in the future.

February 19, 2019

Great service John was very helpful and not this role about my car And kept me up-to-date on how I was going and will return More

by TMG4001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service ladies, John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Thank you for sharing your experience and for allowing us to assist you with maintaining your car.

February 19, 2019

Oil change Not bad service, just seems like the last time I was here for oil change the service guy said my rear end was out of alignment, an 5k miles past an th More

by CHRISOLSON795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2019

Fuel gage repair Repair Went well, found other things wrong with my Titan and repaired. Still received truck on time. Also performed oil change and repaired power stee More

by E.BENFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Thank you for allowing us to service your Titan, Ernst. WE appreciate the review!

February 17, 2019

Good service Simple oil change. They suggested balancing tires for 39.95. I agreed & felt like they were quick, courteous and efficient. Will return again... tha More

by POISSONGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t know their name for today’s service but worked with Ken in the past.
Feb 19, 2019 -

Orr Nissan Central responded

Glad to know you are pleased with the service you received. We look forward to serving you in the future!

February 16, 2019

Service was great after service sales pressure too much. The service department team was great, very friendly & fast. The call I received to tell me my car was ready ended up being a sales call that was high More

by Lissak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Orr Nissan Central responded

Thank you for your review. I'd love to know a little more about your overall experience, particularly the call you received concerning your vehicle's readiness. Please contact me at your earliest convenience. Mark Brickman Customer Relations Manager Orr Nissan Central (405) 631-7771

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