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Orr Nissan Central - Service Center

Oklahoma City, OK

4.6
866 Reviews

866 Reviews of Orr Nissan Central - Service Center

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March 10, 2019

Good experience , expensive labor rate Got my courtesy inspection back and was told 1 hour of labor to replace 2 hood supports that can be changed out in 5-10 minutes. not reasonable. More

by Nismo405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brad Bellinger, David Romo
March 09, 2019

Pleasing Quick efficient and honest, maintance bad a opportunity to sell me something I didn’t need. But didn’t do it .. I had left my debit card at the cashie More

by RCROWELL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2019

Wonderful Customer Service John is very friendly and courteous. I had my Nissan in for oil change and servicing. Work was done quickly without any issues. Always a pleasure do More

by LuvMyNissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
May 23, 2019 -

Orr Nissan Central responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

March 09, 2019

Great customer service As always great customer service with Ken Burger, but it did take long than was told for the services I had done , brake flush, radiator flush ,transm More

by RAUL.PEREZ5_RP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2019

Oil change John was very knowledgeable and very welcoming when I brought my vehicle in for a service visit. If I knew if anyone needing their car serviced, I wou More

by BOOMERSOONER1527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
May 23, 2019 -

Orr Nissan Central responded

Boomersooner1527, we are so happy to read such a great review about Orr Nissan Central! Thank you and have an amazing day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

March 06, 2019

Awesome service Ken Burger always informs me about the important services my car needs to function well. So that it will be safe driving it. Ken is patient,friendly a More

by GEAOGINAF34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Ainooson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Orr Nissan Central responded

We appreciate your kind words, and look forward to going the extra mile for you down the road.

March 04, 2019

Ken was great, quick service Came in for routine maintenance, I had requested full synthetic oil change, but it appears based on the sku listed and cost in the invoice it appears More

by Venom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2019

I had a good experience. Don't remember name of service pers Price of service was high and not really sure if they put one or two brake pads. I was told one was worn and needed fixed . More

by Del55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthone Howard
Mar 07, 2019 -

Orr Nissan Central responded

Thank you for your review. The last thing we' ever want our guests to feel after leaving our store is confusion. Please contact me, Mark Brickman, directly so we can go over exactly what services you received from the Service Department. Mark Brickman Service Customer Relations Manager Orr Central 405-631-7771

March 02, 2019

Nissan Service Thanks to Ken Burger for taking care of Nissan Murano service. Ken is top notch and extremely customer focused. His focus is taking care of th custo More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Orr Nissan Central responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Orr Nissan Central! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

March 02, 2019

Great Service Great service as always. Service Dept. Is one of the reasons I use this dealership. Can always get an appointment when I need it. They take great care More

by SUE.MACHUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Orr Nissan Central responded

Sue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Orr Nissan Central.

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