Orr Nissan Central - Service Center
Oklahoma City, OK
927 Reviews of Orr Nissan Central - Service Center
Everything was done and good on my car at a good time. The service advisor was excellent on my needs. The service advisor was excellent on my needs. More
Very attentive to my needs, professional work and courtesy. Excellent services from front desk advisors to the mechanics. courtesy. Excellent services from front desk advisors to the mechanics. More
Very good customer service and I like the professionalism that they showed I would share my experience with a friend that they showed I would share my experience with a friend More
Good service i liked all the suggestions given and to able to choose what i want to apply to my car able to choose what i want to apply to my car More
Try to sell me things I don’t need. Don’t explain costs totally. Send multiple coupons but only accept 1 a visit. Don’t explain costs totally. Send multiple coupons but only accept 1 a visit. More
Excellent communication! Kept me aware of repair status from arrival to completion. Job done in 1 day. Service advisor was professional and helpful. Kept me aware of repair status from arrival to completion. Job done in 1 day. Service advisor was professional and helpful. More
Having been a loyal customer of the amazing teams at Bayou Nissan in New Orleans & United Nissan in Las Vegas, I had high hopes for Orr Nissan in OKC as a new resident. Being meticulous about factory-r Bayou Nissan in New Orleans & United Nissan in Las Vegas, I had high hopes for Orr Nissan in OKC as a new resident. Being meticulous about factory-recommended maintenance, I took my Nissan to Orr in mid-late October for a multipoint inspection, oil change, tire rotation, & additional services to ensure optimum performance from my vehicle. The dismissive rudeness of the Service Technician when I asked for a "next service date" sticker for my windshield should have raised a red flag in my mind, but I just assumed he was having a bad day. During last weekend's heavy rain & thunderstorms, I discovered that my wiper blades had NOT been checked at Orr, their condition demanded an emergency visit for driving safety purposes to Hibdon Tires Plus where the customer-friendly Service Representative replaced the wipers himself. The week after, I received numerous "Oil Change/Maintenance" visual warnings every time I started my car, & I reached out to Orr with my genuine concern that NO maintenance had actually been performed despite the $375 I'd paid for such. I returned to Orr at 0800 on a Saturday morning where the Service Advisor appeared indignant at my suggestion that sub-standard or NO maintenance had been performed on my car because of the omissions his Service Department had been responsible for. I'm not a mechanic, I'm new to the area, & I'm now looking for a NEW Nissan dealership with some sense of work ethic, customer service, empathy for car owner concerns, & even the smallest sense of empathy for customer concerns when their maintenance team does a half-@$$ed job & then acts like it's MY fault. Avoid Orr Nissan & find a service team which appreciates your business. More
Great, fast service. Nice staff, Brad is amazing to work with. Very on top of his game. Nice staff, Brad is amazing to work with. Very on top of his game. More
Very polite makes your wait comfortable while you wait for your vehicle to be serviced for your vehicle to be serviced More