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Orr Nissan Central - Service Center

Oklahoma City, OK

4.5
956 Reviews

956 Reviews of Orr Nissan Central - Service Center

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June 05, 2019

Good service and communication thank you for everything. Ken Burger is always our service contact. He explains everything thoroughly and helps prioritize any needed repairs More

by maddanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Hi Maddanie, thank you so much for your positive comments about Ken Burger and Orr Nissan Central!

June 04, 2019

Professional Service Service was professional, thorough, honest, efficient and friendly. The waiting area was comfortable and amenities were available. The check-out pro More

by LAURENCELITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Laurencelittle, we are so happy to read such a great review about Orr Nissan Central!

June 03, 2019

Very easy. Everyone helpful. Maintainence is always expertly done timely and courteously. Mr.Ken Burger is the best. He lets me know about issues before they become real trouble. More

by CHUCK-CAROLG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2019

quick service Very friendly folks. Attentive and kind. Wait time wasnt bad at all.. only one thing...I asked to have the console checked, i had found a screw on t More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Kat, your satisfaction is our top priority and while we are happy we provided a positive experience I'm sorry to see we did not take care of everything as per your request. Please call us to discuss, 405-631-7771, or stop by when you have time so that we can take a look at this for you. Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

June 01, 2019

terrible customer service. You don’t take care of your customers and I will blast you guys as much as I can and recommend nobody buy a car from you guys. I have reached out to s More

by BRONCHO32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 20, 2019 -

Orr Nissan Central responded

Broncho32, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (405) 631-7771. We look forward to hearing from you.

May 31, 2019

Quick smooth and easy Called ahead but discovered now you can but do not need to! I was not sure, this was my first trip to the ORR Nissan Service Center and/or store. I wa More

by ABAKER63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ghavami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Abaker63, we are very happy we could provide you with a positive experience! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 31, 2019

Very friendly staff, fast service Had recall work on 2008 Nissan Titan fuel sending unit replacement and brakes petal check , work performed in short time frame and kept updated on pro More

by JAMES.ALEXANDER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2019 -

Orr Nissan Central responded

Hi James.alexander71, we are very happy to have provided you with such a positive experience! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 31, 2019

Warranty repairs New service manager will hopefully equal better quality of service . I would give them another chance. Previously the worst service I had this time be More

by KRISTYDRAPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Gatlin, Ryan Warren
Jun 09, 2019 -

Orr Nissan Central responded

Hello Kristydraper, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 30, 2019

Best customer service! The CSR who helped me was fantastic! He even got some gunk off my rims that had been left on when we bought the car! He made sure that everything was More

by Texasgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the name, sorry.
Jun 01, 2019 -

Orr Nissan Central responded

Hi Texasgirl, we are very happy to have provided you with such a positive experience! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

May 29, 2019

Excellent Connor was very friendly, efficient and knowledgeable. They handled my visit very well. I will only use their service department for all my service ne More

by CMMMCKELVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Brau
Jun 01, 2019 -

Orr Nissan Central responded

We appreciate your positive review about your recent experience with us!

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