Orr Nissan Central - Service Center

Worst service experience I’ve ever experienced I bought a 2014 Rogue from the dealer last fall, it developed a wind noise right above the drivers shoulder. I called explaining the problem to the s I bought a 2014 Rogue from the dealer last fall, it developed a wind noise right above the drivers shoulder. I called explaining the problem to the service advisor, scheduled an appointment for a Friday morning. I took the SA on a drive to demo the noise and returned to the dealership, went to the customer area and about an hour later he returned to advise me I would need to leave the car, possibly for the weekend; I needed the car for the next day so I rescheduled a follow up. No idea if or when the repairs could or the cost. I returned for the follow up and waited for another area for another hour I was advised the person who needed to look at it was not there and I would have to leave the vehicle; no word of when or if repairs could be completed. He estimated the price to be “around $490.00 . With that news I left and won’t return! Wo appointments and zero progress, thought that was the purpose. I’ll give you a pass on the first trip but not on the second. I will find another dealer that wants my business. More

Great from phone call to completion. The only thing that would or could have been better since I took the car in filthy dirty would be an offer to wash and vac (for a fee or courtesy) . T The only thing that would or could have been better since I took the car in filthy dirty would be an offer to wash and vac (for a fee or courtesy) . This is a fleet car and almost never stops. Other than that it was first class service. More

Great service dept For several years your Service Dept has always taken good care of me. I can’t say enough good things about the dealership, I’ve purchased 6 Nissans fr For several years your Service Dept has always taken good care of me. I can’t say enough good things about the dealership, I’ve purchased 6 Nissans from them More

Service This was my first visit to this particular service department. The people were friendly. I was disappointed there was no offer to wash the vehicle a This was my first visit to this particular service department. The people were friendly. I was disappointed there was no offer to wash the vehicle as the store on NW Expressway does. More

Oil change & tire rotation Have always liked this dealership and was glad to see some of the same faces after the change in ownership. It was nice to call on Friday and be able Have always liked this dealership and was glad to see some of the same faces after the change in ownership. It was nice to call on Friday and be able to get in the following day. They also had my car ready in the timeframe they initially gave me, which is not what usually happened in the past. More

Awesome customer service I would recommend Orr for your service needs! My service representative Conner was upfront and very helpful. My experience was outstanding and will d I would recommend Orr for your service needs! My service representative Conner was upfront and very helpful. My experience was outstanding and will definitely have my vehicle serviced here in the future! More