Orr Nissan Central

Excellent communication! Kept me aware of repair status from arrival to completion. Job done in 1 day. Service advisor was professional and helpful. Kept me aware of repair status from arrival to completion. Job done in 1 day. Service advisor was professional and helpful. More

Orr always does a great job of taking care of my vehicle and providing the best customer service. and providing the best customer service. More

Having been a loyal customer of the amazing teams at Bayou Nissan in New Orleans & United Nissan in Las Vegas, I had high hopes for Orr Nissan in OKC as a new resident. Being meticulous about factory-r Bayou Nissan in New Orleans & United Nissan in Las Vegas, I had high hopes for Orr Nissan in OKC as a new resident. Being meticulous about factory-recommended maintenance, I took my Nissan to Orr in mid-late October for a multipoint inspection, oil change, tire rotation, & additional services to ensure optimum performance from my vehicle. The dismissive rudeness of the Service Technician when I asked for a "next service date" sticker for my windshield should have raised a red flag in my mind, but I just assumed he was having a bad day. During last weekend's heavy rain & thunderstorms, I discovered that my wiper blades had NOT been checked at Orr, their condition demanded an emergency visit for driving safety purposes to Hibdon Tires Plus where the customer-friendly Service Representative replaced the wipers himself. The week after, I received numerous "Oil Change/Maintenance" visual warnings every time I started my car, & I reached out to Orr with my genuine concern that NO maintenance had actually been performed despite the $375 I'd paid for such. I returned to Orr at 0800 on a Saturday morning where the Service Advisor appeared indignant at my suggestion that sub-standard or NO maintenance had been performed on my car because of the omissions his Service Department had been responsible for. I'm not a mechanic, I'm new to the area, & I'm now looking for a NEW Nissan dealership with some sense of work ethic, customer service, empathy for car owner concerns, & even the smallest sense of empathy for customer concerns when their maintenance team does a half-@$$ed job & then acts like it's MY fault. Avoid Orr Nissan & find a service team which appreciates your business. More

Great, fast service. Nice staff, Brad is amazing to work with. Very on top of his game. Nice staff, Brad is amazing to work with. Very on top of his game. More

Very polite makes your wait comfortable while you wait for your vehicle to be serviced for your vehicle to be serviced More

They are always friendly They listen to my concerns and check it out. If it is something that needs to be fixed they let me know and fix the problem. check it out. If it is something that needs to be fixed they let me know and fix the problem. More

Ken always does an excellent job of explaining everything and tracking the service needed to maintain my vehicles. Services performed have always been good with no issues. I would strongly recommend this Se and tracking the service needed to maintain my vehicles. Services performed have always been good with no issues. I would strongly recommend this Service Department. More

Efficient and friendly. Don’t have anything else to say. This is good to go. Don’t have anything else to say. This is good to go. More

My service advisor Ken got me in and out quickly as promised.Had a warranty issue made appointment everything was completed good as new. promised.Had a warranty issue made appointment everything was completed good as new. More

2nd time purchasing a vehicle from Orr Nissan we are loyal customers and fantastic service staff loyal customers and fantastic service staff More