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Orr Nissan Central

Oklahoma City, OK

4.6
1,464 Reviews
Our team at Orr Nissan Central, has made it our mission to be a crucial destination for drivers in the Oklahoma City, OK area. We offer a wide selection of new Nissan and used vehicles, and customer service that keeps Norman, Edmond, Yukon and Moore, OK drivers coming back to us. When you browse our impressive showroom, you'll see an array of new Nissan models, as well as an ever-changing stock of used cars, trucks, and SUVs, so that we can match up with anyone's taste. Come visit our Oklahoma City dealership today, and let us get started for you!
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200 E Interstate 240 Service Rd

Oklahoma City, OK

73149

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Showing 1,464 reviews

February 22, 2019

Friendly and Efficient Initial appointment time request was available I was met by service representative immediately upon driving up. All concerns and questions were promp More

by Author#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Orr Nissan Central responded

Sounds like everything went smoothly. Thank you for allowing us to serve you!!

February 22, 2019

They fixed the vehicle I bought. I discovered a leak after I bought my vehicle so I took it in they fixed my vehicle. And gave me a loner car for a.week. The only thing I didn’t care More

by Sunnysideup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Smith
Feb 23, 2019 -

Orr Nissan Central responded

Thank you for the feedback on your experience with my staff at Orr Central. I sincerely apologize for the level of service you received with the return of your car after it was repaired. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Thank you for the opportunity to work with you. If you'd like to share more about your experience, please reach out to me directly at 405-631-7771. Sincerely, Steve Black Internet Client Director Orr Nissan Central 405-631-7771

February 20, 2019

Work was not completed I took my car in for two separate issues. One being issue with the audio system and the other was key fob. The issue with the audio system is in proce More

by Jennifer Panicci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Jennifer, Thank you for taking the time to share your experience. Based on your review, it appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership without receiving expert service. Can you contact me at your earliest convenience so we can resolve the issue with your key fob? Mark Brickman Customer Relations Manager Orr Central 405-631-7771

February 20, 2019

Good service, as usual. Found an update for my radio. Have not had any more problems. Ken was able to check the vehicle in for troubleshooting. Also provided me with a rid More

by AWAC_RATECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Orr Nissan Central responded

Hi Awac_ratech, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lisa Owner Loyalty Manager Orr Nissan Central 405-631-7771

February 19, 2019

Oil Change and Recall I want to thank the individual in the area you pay for correcting an appointment error that was made the previous Thursday when I called in to change More

by JUDITHSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 19, 2019 -

Orr Nissan Central responded

Thank you for letting us know about your experience. Your thorough assessment will go a long ways towards helping us improve our customer service processes.We look forward to providing you better service in the future.

February 19, 2019

Great service John was very helpful and not this role about my car And kept me up-to-date on how I was going and will return More

by TMG4001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer service ladies, John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Thank you for sharing your experience and for allowing us to assist you with maintaining your car.

February 19, 2019

Oil change Not bad service, just seems like the last time I was here for oil change the service guy said my rear end was out of alignment, an 5k miles past an th More

by CHRISOLSON795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dozal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2019

Fuel gage repair Repair Went well, found other things wrong with my Titan and repaired. Still received truck on time. Also performed oil change and repaired power stee More

by E.BENFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gatlin
Feb 20, 2019 -

Orr Nissan Central responded

Thank you for allowing us to service your Titan, Ernst. WE appreciate the review!

February 17, 2019

Good service Simple oil change. They suggested balancing tires for 39.95. I agreed & felt like they were quick, courteous and efficient. Will return again... tha More

by POISSONGINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Don’t know their name for today’s service but worked with Ken in the past.
Feb 19, 2019 -

Orr Nissan Central responded

Glad to know you are pleased with the service you received. We look forward to serving you in the future!

February 17, 2019

Dealership was very knowledgeable I enjoyed my experience here at Orr Nissan. It was my 6th dealership to go to during the week and I was already mentally exhausted from the previous d More

by LIANA.PHAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick in finance, Greg in sales (who greeted me) and guy in the back with glasses (cool dude)
Feb 19, 2019 -

Orr Nissan Central responded

It is awesome to hear we were able to meet, and possibly exceed, some of your expectations. When you visit multiple dealerships it can often be a tedious process, and we are beyond pleased to know you trusted us with your business. Thank you so much for choosing Orr Nissan Central.

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