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Orr GM Superstore

Searcy, AR

not yet
rated
124 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 124 reviews

June 06, 2018

Oil change I didn’t take my car for service this time, my brother did. My review from the past was good. I have no problem with Orr service. More

by JAYLO40272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cummings, Alex Valencia
June 02, 2018

Great service They was very helpful and friendly and had great service. Russell is one of the best service agents I've ever dealt with. Glad to be part of the ORR f More

by JOEY_SIMPSON2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tonya Patterson
June 01, 2018

Hard to make appointment . Made two calls for app. But got no response. Finally used internet but dealer was not informed of time of appointment. Purpose of visit was AC problem More

by JBWBERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Russell Pettit
Jun 29, 2018 -

Orr GM Superstore responded

We're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

May 31, 2018

excellent Service Service was started on time and completed within 25 minutes. Will use for service on my 2017 Silverado from now on and on other GM vehicles . More

by RDKELLEY49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea
May 30, 2018

I was thankful they had a loaner car. It took them a long to Figure out what was wrong with my car but once they figured it out it seems to b doing fine. They found some small leaks and fixed them too. More

by JUDYBUMPOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee
May 30, 2018

Mostly excellent service. I found a vehicle that I was interested in on line and called the dealership for additional information. They were very responsive to my inquiry and More

by TONYSCHNUERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Del Rosa
May 30, 2018

Great customer service Great customer service and very friendly staff. There was a good understanding of what I wanted so it made it much easier to find the right truck I wa More

by BSDBRYANH2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis
May 29, 2018

Above and beyond My car had a very odd brake issue. Lee in service was right there with me every step, offering assistance and support. It took several weeks to figure More

by RT4EADES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Humes, Alex Valencia
May 29, 2018

Excellent I had just came back from vacation and my truck was in 20 miles of oil change, I called to get a appointment and they worked me in that day. More

by DONNAJWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ellis, Alex Valencia
May 26, 2018

Battery an ac My shop guy did a great job..Got my car in checked it out and did tbe proper repairs. Good service,fair price,friendly folks.. More

by JBIRDWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My mechanic that worked on my car,John
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