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Orr GM Superstore

Searcy, AR

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124 Reviews

1000 Truman Baker Dr

Searcy, AR

72143

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Showing 124 reviews

July 10, 2018

Absolutely perfect Russell was the best ever. Can’t write a review to be any better. He was so very patient and calm and went above and beyond his necessary need for my More

by SHELBYGRACEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell
July 08, 2018

Service experience Would recommend this dealershop to others. Was told total visit would last one snd ond half hours. The service was completed and I was pleased with t More

by GROVERP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea
July 07, 2018

Good service Got my vehicle serviced. Everything went as it should. Staff was friendly, Julio did a great job helping me and keeping me informed. Was satisfied. More

by SJOHNSTON04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio, Eli Vega
July 04, 2018

Horrible Customer Service Vehicle was supposed to be ready on Thursday (3 days) 8 days later got my vehicle. I was charged almost $800 for services that were still under warra More

by TINAJACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lea Advisor. Service manager never communicated with me
July 01, 2018

Reason we bought from ORR When we decided to buy a new car, we started—and finished—with ORR Chevrolet in Searcy AR. It is local and convenient and we have used their service d More

by ODOMGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Prince, Shawn McClish, Alex Valencia
June 30, 2018

Great oil change! Service Dept is always nice! The man who helped me joked around and was funny to talk to while I waited on picking up my car. I love that they open a More

by lsfroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Vega
June 30, 2018

Excellent service Made appointment for oil change, arrived at proper time, oil change was completed, tires rotated and wash completed in less than an hour. That is exce More

by JUDY_FROST10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell in service
June 30, 2018

Evaluation of random overheating engine Service manager helped me get Car to service tech for evaluation. 2.5 hrs Car was evaluated. Car did not over heat and AC cooled on max. More

by JSIMMONS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Hulio
June 29, 2018

No good. I bought a car with an electrical problem. Almost three months later I was still trying to get the problem fixed. It was not a good experience. Even t More

by SANDY.BRACKETT16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Valencia
Jun 29, 2018 -

Orr GM Superstore responded

Hi Sandy, we're very sorry about your recent experience at our dealership. We would love to learn more about it, if you could please email us at csi@greggorrcompanies.com and a corporate customer service representative will be in contact with you shortly. Or you may call 903-223-4100 and ask for Customer Service Monday-Friday 8-5. Thank you for your feedback.

June 29, 2018

Awesome They go the extra mile to get you what you want . Plus help me get out of a vehicle I was upside down on Thx Austin Cook More

by garymrussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Cook
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