Orr Chevrolet of Fort Smith - Service Center

Excellent service, polite, efficient personnel I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! The lounge area is very nice and I enjoy the great coffee bar. More

Professional and efficient The service center took care of my needs. The entire organization was friendly and helpful. Keep up the excellent service. I will continue to use Orr The service center took care of my needs. The entire organization was friendly and helpful. Keep up the excellent service. I will continue to use Orr Chevrolet for my service needs. More

great oil changei excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealers excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealership for my car. Very good experience. More

Warranty repair Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that I had and he was ready when I arrived. More

Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More

Service routine Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also fol Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also followed up on extended warranty issues. More

Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More

RECALL Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the time best for us. Don't recall who I spoke with but she was very pleasant in scheduling my appointment. Everyone was very nice. More

Great Service The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane a The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane and the Cadillac service staff are always knowledgeable, friendly, and curtious. More