Orr Chevrolet of Fort Smith - Service Center

Oil Change As always, greeted nicely and took in car. It was ready when promised and price was very good. I will continue to use Orr Chevrolet/Cadillac as they’v As always, greeted nicely and took in car. It was ready when promised and price was very good. I will continue to use Orr Chevrolet/Cadillac as they’ve always provided a good experience More

Great service! Always a pleasant experience! They always try to accommodate around busy schedule and make it a convenient as possible to get in and out as fast as po Always a pleasant experience! They always try to accommodate around busy schedule and make it a convenient as possible to get in and out as fast as possible they even washed my vehicle. More

Not sure what you want here Shawn (maybe Shane) was as nice in person as on the phone. He spoke knowing about our vehicle, had an answer to our questions and made us feel confide Shawn (maybe Shane) was as nice in person as on the phone. He spoke knowing about our vehicle, had an answer to our questions and made us feel confident that the work to be done would satisfy our concerns. We appreciate Shawn and all the staff behind the scenes. Our Escalade now rides like a Cadillac!! More

great service all the time great service. my vehicle got worked on the same day without an appointment. Jason is a great person to work with and he make sure you are taken car great service. my vehicle got worked on the same day without an appointment. Jason is a great person to work with and he make sure you are taken care of asap More

Superb personal service Shane and Tracy really no the Cadillac Products inside and out they can answer any question you may have concerning your vehicle or other service rela Shane and Tracy really no the Cadillac Products inside and out they can answer any question you may have concerning your vehicle or other service related questions More

Transmission Replacement Josh Bennett was very helpful and informative in diagnosing my transmission. Very sympathetic due to the fact of it being a 2014 Silverado and not cov Josh Bennett was very helpful and informative in diagnosing my transmission. Very sympathetic due to the fact of it being a 2014 Silverado and not covered under warranty. He was prompt with his repairs without sacrificing quality. Overall a very professional and courteous experience. More

Great people & service Made my appointment which happened in one day, took my car in on time, cleaned my car to make it shine. Great service, thank you! Made my appointment which happened in one day, took my car in on time, cleaned my car to make it shine. Great service, thank you! More

Cadillac Service Department was Excellent Very friendly staff, Excellent service.Worked hard to find out what was wrong with our vehicle ,Made sure it was repaired in a short amount of time. Very friendly staff, Excellent service.Worked hard to find out what was wrong with our vehicle ,Made sure it was repaired in a short amount of time. Made sure vehicle was clean inside and vacuumed inside, Overall it was a great experience. More

Exceeded my expectations. I came in for an oil change and received extra courtesy services, hospitality, and was greeted by several employees not connected with the scheduled I came in for an oil change and received extra courtesy services, hospitality, and was greeted by several employees not connected with the scheduled service call. More

Outstanding customer service!!!! We were travelling out of town,had a break down, 4:50 pm, closing time. They were very accommodating, a mechanic stayed late to take a look. He diag We were travelling out of town,had a break down, 4:50 pm, closing time. They were very accommodating, a mechanic stayed late to take a look. He diagnosed the problem and the repair was finished by 2:30 the following afternoon. More