Orr Chevrolet of Fort Smith - Service Center

great oil changei excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealers excellent experience for my oil change. easy in and out. courtesy driver took me from dealer back home and then come and take me back to the dealership for my car. Very good experience. More

Warranty Work Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't Joe and the service team are doing the best they can to help resolve multiple issues I have had with my 2015 Silverado. I like them but I hope I don't have to see them for a long time. More

Warranty repair Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that Joe @ Orr in Fort Smith was very prompt and courteous. He called and gave me updates of the status. He was also aware of an another appointment that I had and he was ready when I arrived. More

Service routine Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also fol Shane spent time checking and explaining all necessary service issues. Both he and the technician provided insight on the service required. Also followed up on extended warranty issues. More

Customer Service Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. Met with a friendly smile. Took minimal time to take care of my problem. They were able to fix both problems while I was there. More

RECALL Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the Called to make appointment for a recall on seat belt. I was given several times available and was asked which one would be best for me. I picked the time best for us. Don't recall who I spoke with but she was very pleasant in scheduling my appointment. Everyone was very nice. More

Great Service The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane a The problem with my SRX was handled in a timely and professional manner. I was able to schedule the appointment at a time convenient for me. Shane and the Cadillac service staff are always knowledgeable, friendly, and curtious. More

Orr is awesome! Mary always schedules me at the times that are the most convenient for me, makes sure my car is picked up and keeps me informed at how things are goin Mary always schedules me at the times that are the most convenient for me, makes sure my car is picked up and keeps me informed at how things are going! Even checks to make sure all is ok when is get my car back! Orr will get my business when it is time for a new car! Thank you Mary! More

Exceptional Customer Service The service department is excellent and always goes above and beyond to make sure my vehicle is well taken care of. Everyone is always super nice an The service department is excellent and always goes above and beyond to make sure my vehicle is well taken care of. Everyone is always super nice and helpful. I always receive exceptional customer service when I'm in to have my vehicle serviced. More

Great Service Great service, Joe made sure I was taken care of. Since my truck required overnight service, Joe made sure I had a rental vehicle. I would recommend O Great service, Joe made sure I was taken care of. Since my truck required overnight service, Joe made sure I had a rental vehicle. I would recommend ORR More