Orr Chevrolet of Fort Smith - Service Center

The best I can honestly say that this service experience was best I have ever had. They got me some in the same day I called. They began working on it next day I can honestly say that this service experience was best I have ever had. They got me some in the same day I called. They began working on it next day and they finished in two days. Worked well with warranty company and the cherry on top was they finished by washing my car. Fabulous! More

Front end damage repaired My Nissan Rogue was brought in for front end damage after an accident. While I wasn't there to see the repair myself, my granddaughter was very happy My Nissan Rogue was brought in for front end damage after an accident. While I wasn't there to see the repair myself, my granddaughter was very happy with the results of the repair. More

Have oil changed I was greeted promptly by the Cadillac head of service, Shane. Fresh coffee was in the waiting area & even doughnuts! I did not have to wait very lon I was greeted promptly by the Cadillac head of service, Shane. Fresh coffee was in the waiting area & even doughnuts! I did not have to wait very long because I decided to buy a new cat More

Thaank you Orr team. I travel Arkansas for a living and recently had a transmission failure out side of Fort Smith. I contacted Harold in the service department and told h I travel Arkansas for a living and recently had a transmission failure out side of Fort Smith. I contacted Harold in the service department and told him my situation and he took charge to make sure I was on the road again quickly. A transmission replacement and a few other service issues in hjust ubder 48 hours...thank you to Harold and the service team. More

Prompt Service Great service. Jason had a great attitude and was very nice. Even though they were behind they got my truck out in a timely manner. Will definitely Great service. Jason had a great attitude and was very nice. Even though they were behind they got my truck out in a timely manner. Will definitely come back. More

Recall Went in for a recall and service was great. No cost to me, of course. The only problem I had was that it was so cold in the dealership! Went in for a recall and service was great. No cost to me, of course. The only problem I had was that it was so cold in the dealership! More

Service Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me w Joe and all the staff in the service area have provided excellent service and in a timely manner after I have worked all night. They have greeted me with a warm smile and made me feel at home! Hey More

OUTSTANDING visit. ORR Cadillac of Fort Smith really goes above and beyond with the customers. You guys really set the standard with your customer service. Thank you fo ORR Cadillac of Fort Smith really goes above and beyond with the customers. You guys really set the standard with your customer service. Thank you for making us feel as important as you do. More

Fast yet thorough On time, friendly and thorough. Took time to explain the printout of diagnostics.. My car is well taken care of and I appreciate it! Thanks! On time, friendly and thorough. Took time to explain the printout of diagnostics.. My car is well taken care of and I appreciate it! Thanks! More

Great service Responsive, helpful and knowledgeable staff. Harold was low key, but helpful and provided service according to my needs and not trying to up sell, or Responsive, helpful and knowledgeable staff. Harold was low key, but helpful and provided service according to my needs and not trying to up sell, or be evasive. More