Back

Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.5
425 Reviews

425 Reviews of Orr Chevrolet of Fort Smith - Service Center

Sort by
October 12, 2017

Joe in Service did an AWESOME job of getting my problem recognized and fixed. Josh drove with me and recognized the problem and it was fixed. It was a previous re More

by Johnselby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bennett, Joe Gillaspy
October 12, 2017

Very Satisfied In and out in less than 2 hours. Satisfying experience. Navigation system not functioning. They quickly trouble shot the issue and repaired it with More

by Robert Beasley
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Bey
October 05, 2017

Oil Change and Tire Rotation Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly service-Very fast and friendly ser More

by Dwayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Jefferies
October 04, 2017

Service and warranty work. The team has done a great job helping me with my truck. Some issues have popped up and they have explained to me in great detail what needs to be don More

by Dustin Fry
Recommend Dealer
Yes
Employees Worked With
Josh Bennett
September 29, 2017

review of service Great service experience with Shane and Chris. great knowledge and always very helpful no matter what the situation seems to be would highly recommend More

by prorodeo51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Shane Semiche
September 28, 2017

Plan change I went in to have my car checked out as it was not starting as it had previously started. While I was waiting to hear from service, Susan Brown notice More

by KSB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A sales manager but I don't recall the name., Susan Brown
September 26, 2017

Oil Change & Tire Rotatiom This experience was excellent. The service rep went out of his way to make us feel like a valued customer and was very friendly. The date was Saturd More

by john2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name.
September 21, 2017

Fast, easy and efficient! Appointment met on time. Staff very personable, courteous, friendly and efficient. Have used this dealership for many years and would recommend it to More

by rcfloyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenda Mitchell, Joe Gillaspy
Sep 28, 2017 -

Orr Chevrolet of Fort Smith responded

Thank you so much for your kind words and your loyal business! We appreciate you! Did you mean to put that you would not recommend the dealership? :) I just wanted to clarify since your review was so awesome!

September 17, 2017

Excellent service, polite, efficient personnel I enjoy my service visits. The staff is always cordial and friendly and they keep my car in excellent condition. I love it that they wash my car too! More

by Marilyn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Bennett, Joe Gillaspy, Shane Semiche
September 03, 2017

Professional and efficient The service center took care of my needs. The entire organization was friendly and helpful. Keep up the excellent service. I will continue to use Orr More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bennett
...
34
...