Back

Orr Chevrolet of Fort Smith - Service Center

Fort Smith, AR

4.6
519 Reviews

519 Reviews of Orr Chevrolet of Fort Smith - Service Center

Sort by
June 27, 2025

David was very nice. He listened to my concerns and addressed my questions and concerns adequately. My overall experience was great! More

by SAMUELAJACKSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
June 20, 2025

Fast and courteous on service , they called me as soon as my car was finished! Greatly appreciated the fast service! More

by lbowden43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2025

They did an awesome job with communication and getting the recall done within an hour. More

by GILKER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Brought my 2022 Tahoe in to Orr-Ft Smith to have the oil changed and tires rotated. This was my first experience in the Service Dept since purchasing my vehicle several months prior. I was pleasantly surpr More

by BUGZ5174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
June 10, 2025

Eduardo and the service team has always done a good job of diagnosing and servicing my 2013 Chevy Malibu. Also, would you please correct the spelling of my first name. It should be Federick instead of Free More

by F-REDZ280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
June 03, 2025

Advertise diagnostic of 99. 99 fail to mention some kind of “supplies” charge. With taxes, out $120 More

by KDWOOLF76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Harold is great to work with. Went above and beyond helping resolve the issues with my truck. More

by BILL-CAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Fast efficient service! Every one was very friendly and polite! I fully recommend Orr Cadillac / Chevy! More

by ralph.lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Flaherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzie Herd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Ferrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Ralph, with Orr Cadillac, was understanding of my concern. He made an appointment that was convenient for me. More

by CLAUDETTE RAIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
May 10, 2025

Prices are high but in all, excellent customer service. Awesome selection in vehicles and they was able to answer all our questions. More

by JERRYRENA44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary McClain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Isclaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
1
...