
Orr Chevrolet of Fort Smith
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent care and service, as always! The Orr Cadillac service team is always more than wonderful to me and my car! They go above and beyond every time. I will always buy cars there becau The Orr Cadillac service team is always more than wonderful to me and my car! They go above and beyond every time. I will always buy cars there because of their service. More
Very good experience Was one of the best experiences we have had in purchasing a new car. The staff was super friendly and our salesperson Mitch was one of the best. Was one of the best experiences we have had in purchasing a new car. The staff was super friendly and our salesperson Mitch was one of the best. More
Excellent I am very satisfied with the service I received from Orr Chevrolet in Fort Smith!! They were very helpful! They were able to take care of the issue I I am very satisfied with the service I received from Orr Chevrolet in Fort Smith!! They were very helpful! They were able to take care of the issue I had with no problem! More
Felt Rushed The guy explained the service protection plan to us but he never told us the price so we could decide if we wanted it or not. he didn't go over the c The guy explained the service protection plan to us but he never told us the price so we could decide if we wanted it or not. he didn't go over the contract with us, just said signed here and here. never told us the amount being financed, the interest rate or nothing. Didn't give us a copy of the papers. On Saturday after thinking about things I called and asked about the paper tag. I was told that it was illegal to take a tag off one car and put it on another car. I was told I could get a paper tag if that would make me feel better. So I drove all the way back to Fort Smith 50 miles away, to get the paper tag. I talk to a man and he explained to me that we could put our tag on the 'new' car. I asked him about the paper work and he said you will get a copy of it in about 3 weeks. I felt like the whole thing was very unsettling, and I am still worried about driving the 'new' car, because besides getting the insurance on the car I have no other papers showing ownership. I just feel the situation could have been handled better, more information could have been provided. I never meet Kenny Robe, I talked with him on the phone, when we got the dealer for a test drive Katy Weymouth was the one that took us and she only let us drive the car around the block. More
Great Service Everyone was really nice and willing to work with me. I had some problems with the truck when I left so I brought it back the next morning and they go Everyone was really nice and willing to work with me. I had some problems with the truck when I left so I brought it back the next morning and they got right on it. They even gave me a loaner truck. More
Everyone always kind and very helpful! I’ve used the Cadillac Service Center for past several yrs. And can honestly say I do not hv any complaints! Shane has always been kind and helpful an I’ve used the Cadillac Service Center for past several yrs. And can honestly say I do not hv any complaints! Shane has always been kind and helpful anytime I hv called or visited. Recently traded my Caddi in for a Camaro so now on Chevy side. Everyone just as kind there as well. Had to go in and see Joe and he made sure my issue got taken care of quickly and conveniently! More
Traded my Caddi in for a Camaro Hv purchased my last 2 vehicles from ORR! Ike was my salesperson on previous purchase and also my new purchase. Ike always goes above and beyond to ma Hv purchased my last 2 vehicles from ORR! Ike was my salesperson on previous purchase and also my new purchase. Ike always goes above and beyond to make sure you are completely satisfied in every aspect! Richard who did all the paperwork was just as awesome!! I can honestly say I hv never been treated poorly in any way from sales or service! And as we all know you can’t say that about many places these days! More
Love my Juke Exceptional staff,absolutely no pressure of a sale. I stated that I wanted my payments within a certain range and the Orr team beat that, needless to Exceptional staff,absolutely no pressure of a sale. I stated that I wanted my payments within a certain range and the Orr team beat that, needless to say I was a very happy new car owner. Thank you to all involved!! More
Great service I always have good service with the Cadillac service department. Shane is very easy to work with. Will continue to bring car here for service I always have good service with the Cadillac service department. Shane is very easy to work with. Will continue to bring car here for service More
They worked very hard to get me in the car I needed I'm a single on limited income. My car was totalled. But Trey at ORR CHEVY worked hard to find a way to help. Thanks. I'm a single on limited income. My car was totalled. But Trey at ORR CHEVY worked hard to find a way to help. Thanks. More