Orleans Ford
Medina, NY
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Best car buying experience I've had. Definitely worth the drive. Honest and truly caring staff, a rare thing these days. I will be back soon. the drive. Honest and truly caring staff, a rare thing these days. I will be back soon. More
Best car buying experience. Mike made it easy and fun purchasing a car! Mike was always there to answer questions or send me important information. Highly recommend seeing Mike for any car buying!!!! purchasing a car! Mike was always there to answer questions or send me important information. Highly recommend seeing Mike for any car buying!!!! More
Tiana and the rest of the crew at Orleans Ford were amazing. I got a good deal on the truck, they were more than fair on my trade and the finance department got me a great rate. Definitely worth the fi amazing. I got a good deal on the truck, they were more than fair on my trade and the finance department got me a great rate. Definitely worth the five hour trip. Each way. Thanks again to Tiana, Nicole, Brennan, and Kyle for such a great experience. This is not the last vehicle I’ll be buying here. More
They very helpful and wasn't pressured in making a deal they had to replace air conditioner part this was on a used car and they got the car to me as soon as possible. they had to replace air conditioner part this was on a used car and they got the car to me as soon as possible. More
I purchased a 2018 F150 with under 30,000 miles. The truck was sold as a hot deal in reality this was auction vehicle average condition, after dealers detailing wore off ( the parts they did) paint is i truck was sold as a hot deal in reality this was auction vehicle average condition, after dealers detailing wore off ( the parts they did) paint is in poor shape, engine is now knocking. The sales staff also wasn’t very knowledgeable about the vehicle I had to learn most from the manual. I’m glad I bought the extended warranty as it looks like I will use it a lot. Just a shame as this is my first ford vehicle. So a warning if you do business with orleans ford, do you own research on the vehicle and look over used vehicles with a fine tooth comb. More
TIANA WAS HELPFUL AND EFFICIENT. SHE GOT RIGHT BACK TO ME WITH MY QUESTIONS AND REPLIED TO MY YEXT MEASSAGES RIGHT AWAY ALSO. THE ENTIRE TEAM THAT IWORKED WITH WAS GREAT. IT TOOK ME ALMOST 2 HOURS TO GET TO WITH MY QUESTIONS AND REPLIED TO MY YEXT MEASSAGES RIGHT AWAY ALSO. THE ENTIRE TEAM THAT IWORKED WITH WAS GREAT. IT TOOK ME ALMOST 2 HOURS TO GET TO THE DEALERSHIP AND LESS THAN AN HOUR TO SIGN PAPERS, TEST DRIVE AND PICK UP THE TRUCK. I HAVE NEVER EXPERIENCED SUCH A SMOOTH PURCHASE OF A VEHICLE. THEY ARE WONDERFUL!! More
The customer service was outstanding. The attention to detail was impeccable. The orleans ford team work diligently to find all the cost savings for me because I am a disabled combat retired Veteran. detail was impeccable. The orleans ford team work diligently to find all the cost savings for me because I am a disabled combat retired Veteran. More
We are very happy with our recent purchase. The staff at Orleans is very helpful and accommodating. We would recommend Orleans Ford to anyone shopping for a vehicle, looking for a great price and great se Orleans is very helpful and accommodating. We would recommend Orleans Ford to anyone shopping for a vehicle, looking for a great price and great service! The Frick family More
We were extremely happy with everyone we came in contact with. Our only negative was that we didn’t feel the car was detailed. Rubber on passenger door not adheared, door jams dirty and the white paper shee with. Our only negative was that we didn’t feel the car was detailed. Rubber on passenger door not adheared, door jams dirty and the white paper sheets on floor in front got wet as it was raining and now the carpets have white on them. I hope I can get this out. More