Orleans Ford

new car purchase Mike, sales person really went extra mile to make us happy. No high pressure, just honest fair deal. We changed our minds what we wanted several times Mike, sales person really went extra mile to make us happy. No high pressure, just honest fair deal. We changed our minds what we wanted several times and Mike was always accommodating. Worked with us until we were absolutely happy. More

Purchase of 2017 Taurus I worked with Mike N. on this sale. He was so friendly and polite and explained sales policies and went to bat for me when I made a counter-offer whi I worked with Mike N. on this sale. He was so friendly and polite and explained sales policies and went to bat for me when I made a counter-offer which they "never" do. It really was kind of fun. My car was ready the following day. This was an experience I dreaded having to do on my own, but it went really well. I would recommend anyone going here to buy a car! More

Very pleased The service here was great and the employees showed that they truly cared for the best interest of the customer. I highly recommend going here! The service here was great and the employees showed that they truly cared for the best interest of the customer. I highly recommend going here! More

Warranty work had brake issues on 2013 Ford Taurus Limited. Ended up replacing caliper on one side and a wheel bearing and tie rod on other . ALL was covered by ext had brake issues on 2013 Ford Taurus Limited. Ended up replacing caliper on one side and a wheel bearing and tie rod on other . ALL was covered by extended warranty and loaner car for 2 days was also free!! (minus $8 to replace gas ). Very satisfied and car drivers AWESOME. More

Overall very happy I was very pleased with the experience I had buying my escape. My salesman Roger was knowledgeable and very helpful . I would recommend orlreans Fo I was very pleased with the experience I had buying my escape. My salesman Roger was knowledgeable and very helpful . I would recommend orlreans Ford if your looking to be a buy a Vechile More

Honest reliable and trustworthy I bought this vehicle online via Cars.com. They took the time to take an extra video of the vehicle for me. They honestly addressed a few minor con I bought this vehicle online via Cars.com. They took the time to take an extra video of the vehicle for me. They honestly addressed a few minor concerns I had. I traveled almost 500 miles one way to pick up the vehicle. Everything was exactly as portrayed! I got an excellent deal on a 2017 Ford F150. They were a pleasure to deal with. Aaron spent extra time making sure I understood all of the different features on the vehicle. The next time I am in the market for another vehicle I will not hesitate to drive the 500 miles to deal with Orleans Ford! More

As a woman...what a great experience ! I was treated as an important customer. Even though my husband was with me, the salesman, Cory, determined that I was the customer looking to buy the I was treated as an important customer. Even though my husband was with me, the salesman, Cory, determined that I was the customer looking to buy the car and directed all of his questions, remarks and comments to me directly. He constantly addressed me by name. My questions were answered in full, and with no hesitation at all, each car I asked to try out, he explained the difference in features, engine size and price to me and his recommendations based on what I told him I wanted. I had just left another dealership, where regardless of the fact that I told the salesman I was the buyer, he looked right past me and continued to direct his conversation to my husband. He lost a sale because of this. The staff was very responsive, patient, and professional. Everything went very smoothly, without any pressure from them to force me to buy a car. It was an all over great experience. This is the second car purchased at this dealership. I will go back for my next car. More

Excellent Experience! I worked with Dominic - he was great! He really went above and beyond to make sure I felt comfortable with my purchase. He took the time to answer all I worked with Dominic - he was great! He really went above and beyond to make sure I felt comfortable with my purchase. He took the time to answer all of my questions and never rushed me. I would highly recommend Dominic at Orleans Ford! He worked so hard to make sure I could pick up my car exactly when I wanted it. The rest of the staff was extremely friendly and made me feel very comfortable during my time there. More

Surprisingly painless first-car buying experience! Highly recommend! Had an excellent experience with Orleans Ford. I started by looking at their inventory online, submitting a couple inquiries via em Highly recommend! Had an excellent experience with Orleans Ford. I started by looking at their inventory online, submitting a couple inquiries via email which were quickly returned the next day by phone call. I went to take a look at them and worked with Cory, who may not be the most mechanically savvy sales associate but was great to work with, friendly, and professional nonetheless. I appreciated that he wasn't the pushy type. As I was looking for used vehicles, I can say they have a wide-variety of models, all relatively new and with low miles. I had looked at at least 6 other dealerships and couldn't find any one other than Orleans Ford that offered newer, low mile vehicles for such competitive prices. Once I decided on a vehicle, the actual buying process was shockingly easy! They were organized with their paperwork. One of their downfalls is that when trying to negotiate a lower price, we were told that due to the age of the internet along with their already low prices, they don't budge on used vehicle prices. What is listed is what you pay if you want it. They did say if I were buying a new vehicle it would be different. I'm not sure if this was the case for others dealing with them, but I was kind of surprised they weren't willing to haggle at all. So to give you a timeline, I went and saw the vehicle on a Monday, then again on the following Wednesday evening to seal the deal (which I didn't have to make a down payment for by the way), and had my schedule allowed, they would have been ready for me to pick it up the next morning. Overall, I really enjoyed working with Orleans Ford. I was shocked at how easy and painless they made the car-buying experience, especially since I was new to this as it is the first car I've had to buy on my own. They were very personable and upfront about the car's history. I would definitely recommend them to anyone looking for a nice vehicle! I already have to my family and friends. If I'm still in the area when it comes time for the next vehicle, I'll be heading over to see them again. More

could not ask for a better place to buy a car I just bought a 2012 ford mustang from the newest sales Representative Aaron R. and Orleans ford will defiantly have repeat business because of him. D I just bought a 2012 ford mustang from the newest sales Representative Aaron R. and Orleans ford will defiantly have repeat business because of him. During the entire process of getting approved he constantly emailed me and called me to make sure we have all the right paperwork and everything we need for the bank. He wasn't pushy and he help me picked out the car of my dreams. I am telling everyone I know if they are looking for a car to go to him and here. I wish i can give more then 5 stars. A remarkable friendly place. More