Orleans Ford
Medina, NY
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This was a GREAT EXPERIENCE ! I am so Happy that I made the 40mi drive ! These folks are Extremely Knowledgeable and Helpful ! They KNOW the product and really want to make your ex I am so Happy that I made the 40mi drive ! These folks are Extremely Knowledgeable and Helpful ! They KNOW the product and really want to make your experience Joyful ! I had an appointment to see a 2017 Ford Flex on a Saturday. I looked over the car - I took it for a ride - we discussed numbers - shook hands on agreed price - signed papers - and drove home in my New Car !! VERY HAPPY !! Just A Wonderful Dealer to Buy a New Car !!!! Thank You !! KJK More
Purchase Bought a used Escape from Orleans Ford. Mike Narburgh was extremely helpful! Showed me all the features, answered all questions and concerns. The purc Bought a used Escape from Orleans Ford. Mike Narburgh was extremely helpful! Showed me all the features, answered all questions and concerns. The purchasing of this vehicle was a pleasant experience. More
WOW THNX Very good experience with everyone there. I didn t need to stop anyone and repoint them in the right direction. They got done what and when I needed t Very good experience with everyone there. I didn t need to stop anyone and repoint them in the right direction. They got done what and when I needed to minimized my hour away distance drive from them. There was no misleading statements or smoking mirrors by anyone. More
Life long customer Just bought a 2017 diesel from Orleans Ford and the dealer keeps me coming back for over 20 years!! Hands down the best truck dealer in the country! B Just bought a 2017 diesel from Orleans Ford and the dealer keeps me coming back for over 20 years!! Hands down the best truck dealer in the country! Best sales, service and customer care I ever received at a dealer. Thank you for getting our race car to all the tracks in the country! More
Service on my F450 I took my F450 to orleans ford to have it repaired like always i call i drop off early morning next day always done. There service department is top n I took my F450 to orleans ford to have it repaired like always i call i drop off early morning next day always done. There service department is top notch. More
Great service! We always get great service at Orleans Ford. Although this was just an oil change, I appreciate that they have loaner cars, if necessary. Not many pla We always get great service at Orleans Ford. Although this was just an oil change, I appreciate that they have loaner cars, if necessary. Not many places do that! Thanks guys! More
Used car purchase This dealership was an hour and a half from my home but after comparing their pricing with other local dealerships online it was well worth the drive! This dealership was an hour and a half from my home but after comparing their pricing with other local dealerships online it was well worth the drive! They were friendly, respectful and willing to work with me to make a deal that was within my budget. It was a great experience! More
Bought two used high performance cars from Aaron It seems if you are looking for a high performance Ford product Orleans Ford will have it. I am not sure why but maybe those that live in the country It seems if you are looking for a high performance Ford product Orleans Ford will have it. I am not sure why but maybe those that live in the country like to go a little faster. I just purchased a 15 SHO with every bell a whistle, and in summer of 17 bought a 16 Mustang GT350. Both cars shown and bought thru Aaron. He was very knowledgeable and knew all the trinkets on both cars. I live in Clarence and have no problem with the drive to Medina to receive his service. More
The worst dealership ever One of the worest experience I have ever had. The people are so disrespectful and they have zero consideration for their customers. They have little t One of the worest experience I have ever had. The people are so disrespectful and they have zero consideration for their customers. They have little to zero knowledge of how to do their job. They instead ask us how things are done. We drove 200 miles from Virginia and they told us they are not going to sell the car for us and told us to go back. The manager and the sales associates ( Richard ) didn’t even apologized. On top of their incompetence across the board they try to be condicending and wildly disrespectful. Good thing there are thousands of dealerships around. More
State Inspection and Service Went in for inspection and service, Tom and Jamie welcomed me and immediately started paperwork. I was waiting for car to be done vs. drop off and pic Went in for inspection and service, Tom and Jamie welcomed me and immediately started paperwork. I was waiting for car to be done vs. drop off and pick up later. Car was done in less than 1 hour, at the end all services were explained as well as inspection results. Thanks guys great job. More