Orleans Ford
Medina, NY
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Service on truck heater I was in and out truck had a heater core issue Orleans ford service team got me scheduled next day heat works great. Thx guys! I was in and out truck had a heater core issue Orleans ford service team got me scheduled next day heat works great. Thx guys! More
Service Experience Service staff was very helpful and friendly which made it a positive experience. The work was done in a timely manner and everything was completed. Service staff was very helpful and friendly which made it a positive experience. The work was done in a timely manner and everything was completed. More
the best esperience of buying cars for over 40 years!! this experience was the best one in over forty years of car buying Dominic deCarlo went far beyond his way to make sure that everything on the sale this experience was the best one in over forty years of car buying Dominic deCarlo went far beyond his way to make sure that everything on the sale was fine and all the details of the sale no mater how small were taken care of and resolved. In other words you can't be in better hands. I even had the opportunity to say thank you to the owner of the dealership!! More
orleans ford service dept recommended service maintenance for my 2013 ford edge performed on 2-28-18. excellent service mike and service personell were excellent/helpful/c recommended service maintenance for my 2013 ford edge performed on 2-28-18. excellent service mike and service personell were excellent/helpful/courteous as always. I always recommend orleans ford for sales and service. A REAL PLEASURE AND PEACE OF MIND. THANK YOU More
Truck sold itself We went in to Orleans Ford looking for a regular cab truck. I asked to see Rich Beyer because a family member recommended him. He showed us a few exte We went in to Orleans Ford looking for a regular cab truck. I asked to see Rich Beyer because a family member recommended him. He showed us a few extended cab trucks in the price range I gave him. We didn't really see anything that excited us, but he did give us some ideas and was willing to look around to find something we wanted. Rich is a very friendly, personable and likeable guy. We went home, rechecked the inventory on the web page and found an extended cab truck I liked. When we went back, that truck was still at the dealership. It had everything I wanted, drove well and a gorgeous red color. It sold itself. I've had the truck home less than a week, and so far, so good. I enjoy it! More
An Outstanding Team! Thomas Stehouwer · 5 minutes ago People make all the difference, and the people at Orleans Ford that I had the opportunity to work with this week Thomas Stehouwer · 5 minutes ago People make all the difference, and the people at Orleans Ford that I had the opportunity to work with this week on the purchase of my 2017 Ford Expedition were, in a word, OUTSTANDING! Stephanie and Dave in sales, Don in customer service, Rich on the finance end of things, and Roger that picked me up from the airport. They care about the customer, are true pros that are fun to work with, and very important when helping with the major purchase that a vehicle is...do everything they tell you they will do. I can't say enough for this team! More
Great Truck and Great Experience Traded in my 2007 FJ Cruiser for the new 2018 Ford F-150 Lariat Crew Cab. Awesome truck. Everyone at the dealership was very helpful and knowledgeab Traded in my 2007 FJ Cruiser for the new 2018 Ford F-150 Lariat Crew Cab. Awesome truck. Everyone at the dealership was very helpful and knowledgeable and they met everything I was requesting. Great experience and really loving the new F-150... More
Awesome Always a Great experience when I walk through the doors. Friendly, Fast and Awesome people... This time I did not have an appointment and they were a Always a Great experience when I walk through the doors. Friendly, Fast and Awesome people... This time I did not have an appointment and they were able to fit me in. More
Worth the drive. Having purchased a number of cars over my life, you come to expect a car buying experience that has a multitude of changing circumstances, from the ve Having purchased a number of cars over my life, you come to expect a car buying experience that has a multitude of changing circumstances, from the vehicle itself, to financing, to your trades value. I had been looking for a vehicle for some time and found one at Orleans Ford, exactly 441 miles from my home. My experience with Orleans went as follows: Found car online meeting my requirements, contacted Stephanie Provenzano, Business Development Manager, who confirmed the high level details of the vehicle. She the connected me with Dominic Decarlo, Sales Representative, who shared all the details of the car including providing me with a YouTube video of the interior and exterior. Once I decided to move forward with the purchase, I was connected with Rich Lombardi to finalize the transaction. Purchasing a car sight unseen is a leap of faith, but I can tell you everything was EXACTLY as was shared with me. The vehicle was exactly as described, the costs were exactly as describe and the amount for my trade was exactly as described. The time it took from walking in the door to walking out with my new car was just over 45 min. I recommend the team at Orleans Ford and for me, it was well worth the drive. More
Aaron I began looking 2-3 months ago to trade in my 2014 Escape for a new Escape. Aaron Radka was very helpful, and though they didn't have what I wanted o I began looking 2-3 months ago to trade in my 2014 Escape for a new Escape. Aaron Radka was very helpful, and though they didn't have what I wanted on the lot, Aaron kept in touch through emails letting me know when new Escapes came in and last week I drove way in my new 2017. Thank you Aaron! More