Orleans Ford
Medina, NY
Filter Reviews by Keyword
By Type
Showing 347 reviews
The Best Car Buying Experience Ever! Orleans Ford is the most comfortable dealership we have ever visited. Michael Narburgh met us at the door and from then on took the best care of us. H Orleans Ford is the most comfortable dealership we have ever visited. Michael Narburgh met us at the door and from then on took the best care of us. He was very patient in listening to our needs. He spent a great deal of time carefully explaining everything about the vehicle we chose and all that was involved in the purchase. Everything was carried out as expected. The finance specialist Eric was also detailed and friendly. The owner even introduced himself to us and spent time reviewing things. All the staff appeared friendly and approachable. Everyone from staff to customers were at ease and cheerful. The dealership is 40 miles from my home, but I would drive it anytime because they are so pleasant to work with. Michael’s follow through and follow up was sincere and very much appreciated. Orleans Ford is definitely the best dealership we have ever worked with by far. More
No hassle Friendly no hassle dealership, informative sales rep, fair trade in, fare price on new vehicle. Easy to deal with fast service. Pleasure to deal with. Friendly no hassle dealership, informative sales rep, fair trade in, fare price on new vehicle. Easy to deal with fast service. Pleasure to deal with. Will buy again from Orleans Ford More
Thank you Peyton I had a great experience overall. My salesman, Peyton is a great guy and got me exactly what I needed. I am lucky to have worked with him. Negotiation I had a great experience overall. My salesman, Peyton is a great guy and got me exactly what I needed. I am lucky to have worked with him. Negotiations were straightforward and friendly. The best sales experience I’ve had hands down. Overall a very good experience and I would recommend to others. I felt like the sales and service team went above and beyond to answer all of my questions and get what I needed. A huge thank you to you guys! Overall very happy and I will be back. If you are looking at a vehicle there ask for Peyton! More
Peyton - 2015 F150 I worked with a relatively new sales associate, Peyton. He was professional, and quickly provided information to the best of his knowledge. He worked I worked with a relatively new sales associate, Peyton. He was professional, and quickly provided information to the best of his knowledge. He worked to get the information that he did not know, and did not pressure me into anything. Jodi inquired about financing, but ended the conversation when i said that i wasn't interested. There was NO pressure. Eric, the finance manager helped streamline the sale. He asked about an extended warranty, and ended the conversation as soon as i told him that i wasn't interested. There was NO back and forth, and NO pressure. Hands down the best sales experience i have had. The only question remaining is how well the truck holds up.. Time will tell. From a dealership standpoint, i would highly recommend them. More
Awesome experience! This is our third vehicle purchased at Orleans Ford - very happy with sales reps Mike & Charlene. We will be back for our next vehicle purchase. This is our third vehicle purchased at Orleans Ford - very happy with sales reps Mike & Charlene. We will be back for our next vehicle purchase. More
Quick and easy Michael was very informative and helpful Got the truck ready for me on my schedule. Responded to my inquiries on his day off which meant a lot to me. Michael was very informative and helpful Got the truck ready for me on my schedule. Responded to my inquiries on his day off which meant a lot to me. Would definitely recommend him to a friend. More
Mike was great to work with Overall the dealership met my goal of putting my wife in a new Ford Explorer ... they reached out and found the vehicle we wanted ... overall I would Overall the dealership met my goal of putting my wife in a new Ford Explorer ... they reached out and found the vehicle we wanted ... overall I would recommend Orleans Ford as a great place to buy a Ford!! More
2017 Ford F-350 Had a awesome experience. Flew all the way up from Florida to buy it. Michael was great and really took care of me. I left with a great deal and a smi Had a awesome experience. Flew all the way up from Florida to buy it. Michael was great and really took care of me. I left with a great deal and a smile on my face More
Excellent Experience! This is the first time I’ve met a car salesman that put me first. Justen Gruber made the process so easy and I couldn’t be happier with my new vehicle This is the first time I’ve met a car salesman that put me first. Justen Gruber made the process so easy and I couldn’t be happier with my new vehicle. More
Great Service The dealership went out of its way to match what I wanted on my new Ford Edge. Nick Hermenn was very responsive to what I wanted and what I wanted to The dealership went out of its way to match what I wanted on my new Ford Edge. Nick Hermenn was very responsive to what I wanted and what I wanted to pay each month for my lease.He even had my new Edge sent to Buffalo to install the trailer hitch I wanted." GREAT SERVICE" all the way around More