Orleans Ford

Poor communication with Don Pritchard Don has a bad attitude did not follow through with anything he said .. took talking to Randy to straighten it out but he should have given me another Don has a bad attitude did not follow through with anything he said .. took talking to Randy to straighten it out but he should have given me another salesman that was a mistake ... joe in finance was awesome made it all go smoothly on that end ... took 4 days to get car Don slowed it all down not happy with him at all !! Stay clear from him bad salesman More

Fast, easy, fun Mike N was great in sales. Very patient, thorough, and direct. Mike C was great in finance. He got us approved and talked us through the stress of fin Mike N was great in sales. Very patient, thorough, and direct. Mike C was great in finance. He got us approved and talked us through the stress of financing with a smile. I will tell friends, family, and coworkers that it is worth the drive to Medina! More

Best service yet! This is my 3rd Ford purchased since 2013....always great service...but this time best yet! I didnt feel pressured and everything was explained to me This is my 3rd Ford purchased since 2013....always great service...but this time best yet! I didnt feel pressured and everything was explained to me in detail so I could understand More

Quick and painless Good guys to work with for a fast out of state transaction. They have helped me during the transaction and are still helpful after the transaction. Good guys to work with for a fast out of state transaction. They have helped me during the transaction and are still helpful after the transaction. More

Awesome staff, inventory, and service. Highly recommend Orleans Ford, they are the best. We go to them for everything. They are friendly, professional, don’t pressure you ... just great Highly recommend Orleans Ford, they are the best. We go to them for everything. They are friendly, professional, don’t pressure you ... just great. More

Experienced & Priced to sell Transaction was very easy from the start, staff is very knowledgable and friendly. Couldn't have asked for a better deal and absolutely love our 201 Transaction was very easy from the start, staff is very knowledgable and friendly. Couldn't have asked for a better deal and absolutely love our 2019 Ford F-150! I would recommend this dealership to anyone....Great service and the best prices. More

Worth the trip Flew in from Naples, FL. Defiantly worth the trip. Michael made it very easy and was very transparent when it came to the condition of the vehicle. He Flew in from Naples, FL. Defiantly worth the trip. Michael made it very easy and was very transparent when it came to the condition of the vehicle. He even had the door dings and paint chips fixed per my request with no problems. Was picked up from the airport and when I arrived the vehicle was as described. Easy transaction and I was on my way. Thanks Again. More

Drove 5 hours to save $$$ Sent them pictures of our trade and we worked out a deal over the phone. Drove 5 hours to save thousands on a loaded F-150. Michael our salesman was A Sent them pictures of our trade and we worked out a deal over the phone. Drove 5 hours to save thousands on a loaded F-150. Michael our salesman was Awesome. Great Selection. Would highly recommend. More

Outstanding car purchase experience! This was our third vehicle from Orleans Ford in Medina, NY. We won’t shop anywhere else. The prices are very competitive and the sales team is helpful This was our third vehicle from Orleans Ford in Medina, NY. We won’t shop anywhere else. The prices are very competitive and the sales team is helpful, friendly and low pressure. Mike M. answered all our questions and let us test drive several vehicles before we settled on the one we bought. More

Quick, efficient, no b.s. Mr. Michael Narburgh was a great salesman. He answered all (and I mean *all*) of my questions. He always got to me promptly and made sure I got what Mr. Michael Narburgh was a great salesman. He answered all (and I mean *all*) of my questions. He always got to me promptly and made sure I got what I was asking for. I couldn't ask for a better car buying experience. Mile Conrad in finance was also great. These guys truly embody the definition of professionalism. More