Orleans Ford

Great Experience, won't buy another Ford from anywhere else So, I started looking for a new Ford truck September 12th 2019, being that we own many and having a few issues with a 6.0 I did a lot of research whil So, I started looking for a new Ford truck September 12th 2019, being that we own many and having a few issues with a 6.0 I did a lot of research while looking for a new 2018-19 Ford f450. I had really lost hope being that I couldn't find the truck I wanted without spending over $95000, I was about to give in and get a standard work truck. That was the day I stumbled upon Orleans Ford and Scott! Having started texting with Scott, being to busy to call and get into some run-around, I was on a plane papers overnighted to me and in hand within 6 days I was in NY driving home after less than an hour at the dealership.I have bought many many vehicles, cars, trucks, bikes you name it, and for some reason its always been a headache, until now, Scott and the team at Orlean Ford handled all of that. I am a Maryland resident, have been for 46 years and I will never buy another Ford Truck from anywhere other than this dealership! Thanks Scott, and thanks to all in your team! I am in a great truck, had an awesome ride home, and I am 150% satisfied! Kindly, Christopher Rogers More

Nearly new Mustang purchase This is the third time Michael has served us. He has just been promoted to sales manager and deservedly so. I was introduced to Scott Miller who has This is the third time Michael has served us. He has just been promoted to sales manager and deservedly so. I was introduced to Scott Miller who has filled Michael’s slot on the sales floor. Scott has inherited Michael’s dedication to excellence. Orleans Ford should be proud of these gentlemen. More

Great used car and price Justen was my sales person and i never felt a bit of pressure. I told him what i didn't like about a vehicle and he said, ok, well lets look for somet Justen was my sales person and i never felt a bit of pressure. I told him what i didn't like about a vehicle and he said, ok, well lets look for something else. I found the perfect SUV for me and the price was good and it was in great shape. so happy. More

Our Go To Dealer Over the years, we bought cars from many dealers, but the first time we bought a car from Orleans Ford, we never went anywhere else. We have been wit Over the years, we bought cars from many dealers, but the first time we bought a car from Orleans Ford, we never went anywhere else. We have been with Orleans Ford since 1990. Rich Beyer is our go to salesman, he has been there a long time and knows the answers to all of our questions. He always sets up our phone, and navigation and shows us al the neat new features of our new vehicle. They have always treated us fairly. The service department has always gotten us in quickly and wait time is always at a minimum. They are also a home town dealer that cares about the community. They have supported many local fund raisers over the years. We have recommended them to all of our friends.. More

Best sales experience ever! Our salesperson Mr. Michael Narburgh II made this the best purchase experience ever with a dealership! We are buying a camper soon and we were asking Our salesperson Mr. Michael Narburgh II made this the best purchase experience ever with a dealership! We are buying a camper soon and we were asking for recommendations on what type/size truck etc . We live in the East Aurora area and after several frustrating conversations we were exhausted and about to give up when a Lockport dealer recommended I call Orleans Ford and ask for Mike Narburgh. I gave a chance to several Ford dealers in my area and the first one to take my call serious was Mike N from Orleans Ford. The first time I talked with him on the phone and before I ever met him in person I felt comfortable I had someone who cared and who could and would get me the information I needed. Mike was super patient with me, trust me I ask a lot of questions! Mike followed up with ever question, text, email and call. I can not say enough how professional this young man is. The dealership management team treated me and my wife fantastic! It was a great experience and would recommend Mike and his team to everyone looking to purchase a vehicle. Thank you Mike and Olean’s Ford staff. It was worth the 1- hour drive Mike & Donna A, West Falls NY More

Purchased F150 Peyton was my salesman. He was great! Highly recommend. He was patient and kind. Hard working guy...stayed on top of things and really communicated Peyton was my salesman. He was great! Highly recommend. He was patient and kind. Hard working guy...stayed on top of things and really communicated well... More

2017 Raptor Michael Narburgh made the purchase process very smooth and easy. He was very patient with me , and got me everything I wanted. Look forward to the nex Michael Narburgh made the purchase process very smooth and easy. He was very patient with me , and got me everything I wanted. Look forward to the next one, Thank you! More

Exceptional service Purchasing the Explorer was a bit of a rushed process since it was a surprise gift to my wife. Our salesman, Michael Narburgh, went above and beyond t Purchasing the Explorer was a bit of a rushed process since it was a surprise gift to my wife. Our salesman, Michael Narburgh, went above and beyond to accommodate the sale. He stayed over an hour past when the dealership closed to go over every aspect of the car and it’s operating system. Our next newest car was a 2008 so it was quite a lengthy process learning the intricacies of not only a brand new 2020 vehicle but a top of the line Explorer. More

Amazing service, comfortable, personal. Justen G was an amazing salesman who made me, my fiancé and my young son feel relaxed and confident right from the start. Easy to talk to and not push Justen G was an amazing salesman who made me, my fiancé and my young son feel relaxed and confident right from the start. Easy to talk to and not pushy at all. The guy was absolutely top notch. Gave me and my fiancé plenty of time to talk amongst ourselves and didn’t pressure us in any way. Highly recommend this guy! The guy mike in finance was amazing as well. He didn’t pressure us into anything we didn’t want and got us a great APR! Loved your dealership and I’ll definitely be back as well as recommend to family and friends! Thank you Justen, thank you Mike, thank you Orleans Ford! Very happy with my purchase! More

Great Deal This is the second vehicle I've bought from Orleans Ford in 2 years. Its was quick and easy the truck was perfect just like advertised and they gave a This is the second vehicle I've bought from Orleans Ford in 2 years. Its was quick and easy the truck was perfect just like advertised and they gave a quote for my trade in before I even got there. I would and have recommended Orleans Ford to all my friends. Cory is a great sales person and the whole More