Orlando VW South

The lack of integrity by employees of this well-known Florida car dealer is shocking! I was lied to about the transferability of a service contract I purchased in 2010. I was told verbally in the financ Florida car dealer is shocking! I was lied to about the transferability of a service contract I purchased in 2010. I was told verbally in the finance office that the contract was refundable on a pro-rata basis depending on the mileage when the car was sold or transferred. However, in fine print the contract indicates that it is non-transferrable and non-refundable. I sold the car I purchased here after 9 months and 9000 miles, and requested a refund of the unused portion of the service contract. I just received a letter stating that the contract is 'not cancelable'. Today I received a smart-xxx response from the Finance office that verbal agreements are not valid (such as the one promising me that service contracts were cancelable), and was that 'you signed a contract stating that it's not refundable.' Shame on David Maus and his employees for straight up lying to me about the language contained in the fine print of this contract. During signing of the purchase agreement and other related forms, I was advised of, and required to sign an acknowledgement that out conversation was being video and audio recorded. David Maus' answer when I asked that they pull the tape so we could avoid this 'he said she said'? We only keep recordings for 60 days!! If you do decide to purchase a car here, I suggest you ignore what comes out of the finance rep's mouth, and read every single word contained in their contracts. yet, don't shop or have your car serviced here. More

I've owned many Luxury brands (Mercedes, BMW, Lexus), never received such great service. I got an excellent money factor and residual value for a new EOS 2011. I also had no issues with my lease trade never received such great service. I got an excellent money factor and residual value for a new EOS 2011. I also had no issues with my lease trade in. I'm very satisfied with the dealer and the brand. VW in my book is rated above many of the other luxury brands. Why spend more? More

I have owned 3 Volkswagens and I am very happy with the great service that I always receive every time I enter the dealership. You are truly made to feel like the most important customer in the service ar great service that I always receive every time I enter the dealership. You are truly made to feel like the most important customer in the service area while you are there. I always recommend all my friends to David Maus for all service and sales!!! More

Jhonson Severe is an OUTSTANDING sales person. Do yourself a favor and ask for him by name. My wife and I were interested in a new Tiguan. Jhonson took the time to go over the features of the car we yourself a favor and ask for him by name. My wife and I were interested in a new Tiguan. Jhonson took the time to go over the features of the car well and the benefits of purchasing a VW. We found him to be exceptionally knowlegeable and he addressed every question we had about the car, the warranty, service and financing options. There was NO PRESSURE to buy the vehicle. Jhonson helped us feel very comfortable throughout the buying process. I RECOMMEND JHONSON WITHOUT HESITATION. More

Started shopping for the 2011 CC on a few local dealerships. Some companies responded and most of them did nothing but give a automated email. Jeremy at David Maus Volkswagen not only answered all dealerships. Some companies responded and most of them did nothing but give a automated email. Jeremy at David Maus Volkswagen not only answered all my questions via email, he gave me prices which he honored at the final time of purchase. Buying a car online was a easy process at David Maus Volkswagen. Most of my dealing with Jeremy S. were emailing, but when i finally met him to sign the papers and see my new CC, he was friendly, attentive, and non pressure. I would recommend Jeremy and the whole David Maus Organization to anyone who wants a great experience and a great price on a new car. More

I have owned two Beetles, one which was purchased at this dealership. My first VW was purchased at another dealer. The sale went fine, until I needed service. I did not return to the previous dealer once I s dealership. My first VW was purchased at another dealer. The sale went fine, until I needed service. I did not return to the previous dealer once I started going to David Maus VW for my service.Service, to me, is the most important because, unfortunately, you deal with service department, more than purchasing. We went in on Sunday as my husband was looking to purchase a Tiguan. After dealing with Harry, my husband has now purchased his first VW. Everyone was so helpful, we returned on Monday and I replaced my 2005 Beetle with a 2010 (my third). Now, we are a two VW family. Everyone that we dealt with from the sale consultant to financing was very professional and friendly. The vehicles were delivered as promised and in a timely manner. The service department has always been great, whether it is routine maintenance, a re-call, or a problem. I don't feel that they are pushy and don't try to sell you parts that you do not need. Prior to my arrival at the dealership, I had already met Harry through e-mail, set up my financing and researched the vehicles-all on the website! I only wish that David Maus would open a dealersip closer to my residence. More

Excellent car buying experience; very friendly personnel and easy to deal with. Before arriving to David Maus we had been shoppinh at Universal Nissan. Our experience was a difference of night and day betwe and easy to deal with. Before arriving to David Maus we had been shoppinh at Universal Nissan. Our experience was a difference of night and day between these two dealers.I would stronglt recommend David Maus to anyone shopping for a vehicle. More

Kenn was very upfront and honest about the service needed for my Passat. I never felt any pressure from him to purchase any unnecessary services. I was very pleased that my vehicle was completed in a timely for my Passat. I never felt any pressure from him to purchase any unnecessary services. I was very pleased that my vehicle was completed in a timely manner, like promised. I would definitely recommend Kenn to anyone who needs service. More

I've had my 2009 Tiguan serviced at David Maus VW after purchasing it from this dealership. Every employee I have encountered from the sales, service and parts department have been extremely courteous and purchasing it from this dealership. Every employee I have encountered from the sales, service and parts department have been extremely courteous and friendly. I recommend this dealership to all my friends and family. More

Daniel gave me an amazing car buying experience and made it fast and simple. Very thorough with the product and answered all my questions I had. Great personality and managers were all friendly especially T it fast and simple. Very thorough with the product and answered all my questions I had. Great personality and managers were all friendly especially Troy. I would recommend this dealership to all my friends. More