Orlando VW South
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 362 reviews
We had a Great Experience at David Maus Volkswagen South. The Sales team were very helpful in the selection and obtaining of the car that we wanted with none of the usual dealer intimidation and sales pressu The Sales team were very helpful in the selection and obtaining of the car that we wanted with none of the usual dealer intimidation and sales pressure. They offered the best trade in price of the several local VW dealerships and earned our car buying business with down to earth honest car buying information. We have nothing but the highest regard for this great team at David Maus VW south. More
I took my car 2006 Volkswagen jetta to get fixed it took two weeks to get it working at first they didn`t know what was wrong.I knew more about the car thru one of the technician that thru the service perso two weeks to get it working at first they didn`t know what was wrong.I knew more about the car thru one of the technician that thru the service person.I have to keep calling him to find some information because i guess he couldn`t call me at all.When finally the car was fixed i checked the car and the engine light was on I ask the service guy Kevin and he told me that maybe something else was bad on the car.I paid $80 dollars for the diagnosis for nothing because he could not tell me why the engine light was on just that something else was maybe bad.I went straight to one of the technician and he told that a fuse was bad and he got fixed for me. More
Excellent Service! I haven't bought many cars, but I have been car shopping a lot & I was very impressed with the quality, frienliness, and knowledgable staff. You made the whole car buying experience enjoya been car shopping a lot & I was very impressed with the quality, frienliness, and knowledgable staff. You made the whole car buying experience enjoyable and easy. Jhonson Severe was a pleasure to work with! Great service, great staff, great price, and awesome follow-up. They are totally avaialble to make sure you are happy in every way after a purchase - outstanding! Thank you for such fantastic customer care! I love my new Jetta! :) More
I am delighted with the David Maus experience and the South Volkswagen sales and finance team. We were able to purchase and take delivery of a vehicle within a short period of time. Our sales partner was South Volkswagen sales and finance team. We were able to purchase and take delivery of a vehicle within a short period of time. Our sales partner was knowledgeable and eager to help make the experience enjoyable. The finance director was humorous and efficient. I highly recommend this team. The building shows signs of wear and the automatic car wash leaves you pondering why you even bothered but the sales team is wonderful! More
i been in florida for a short time only and i've been bringing my vw to david moss's south location ever since. all i can say is you get what you pay for plus more at david moss. you get treated like no bringing my vw to david moss's south location ever since. all i can say is you get what you pay for plus more at david moss. you get treated like no other place and service is great. also a very comfortable and friendly place to come in. i was so satisfied with the service here that i even purchased a new 2011 vw. and what a deal it was. More
We have recently leased our families 7th and 8th Volkswagen's (Jetta and a Tiguan) from Davis Maus VW South and were truly delighted with our experience. Jhonson was our salesperson and now our ONL Volkswagen's (Jetta and a Tiguan) from Davis Maus VW South and were truly delighted with our experience. Jhonson was our salesperson and now our ONLY salesperson. He didn't "give us the labor pains, he just gave us the baby". In fact, at the time we came in, the dealership did not have the color combos we were looking for currently in their inventory. However, before even telling us that they would look at other VW dealerships for what we wanted, they had already found what we wanted and sent for it. Minimal time frame from start to finish (we got there at 6 on a Friday and left by closing even WITH locating another car). This DUB family highly recommends this dealership to anyone! More
The lack of integrity by employees of this well-known Florida car dealer is shocking! I was lied to about the transferability of a service contract I purchased in 2010. I was told verbally in the financ Florida car dealer is shocking! I was lied to about the transferability of a service contract I purchased in 2010. I was told verbally in the finance office that the contract was refundable on a pro-rata basis depending on the mileage when the car was sold or transferred. However, in fine print the contract indicates that it is non-transferrable and non-refundable. I sold the car I purchased here after 9 months and 9000 miles, and requested a refund of the unused portion of the service contract. I just received a letter stating that the contract is 'not cancelable'. Today I received a smart-xxx response from the Finance office that verbal agreements are not valid (such as the one promising me that service contracts were cancelable), and was that 'you signed a contract stating that it's not refundable.' Shame on David Maus and his employees for straight up lying to me about the language contained in the fine print of this contract. During signing of the purchase agreement and other related forms, I was advised of, and required to sign an acknowledgement that out conversation was being video and audio recorded. David Maus' answer when I asked that they pull the tape so we could avoid this 'he said she said'? We only keep recordings for 60 days!! If you do decide to purchase a car here, I suggest you ignore what comes out of the finance rep's mouth, and read every single word contained in their contracts. yet, don't shop or have your car serviced here. More
I've owned many Luxury brands (Mercedes, BMW, Lexus), never received such great service. I got an excellent money factor and residual value for a new EOS 2011. I also had no issues with my lease trade never received such great service. I got an excellent money factor and residual value for a new EOS 2011. I also had no issues with my lease trade in. I'm very satisfied with the dealer and the brand. VW in my book is rated above many of the other luxury brands. Why spend more? More
I have owned 3 Volkswagens and I am very happy with the great service that I always receive every time I enter the dealership. You are truly made to feel like the most important customer in the service ar great service that I always receive every time I enter the dealership. You are truly made to feel like the most important customer in the service area while you are there. I always recommend all my friends to David Maus for all service and sales!!! More
Jhonson Severe is an OUTSTANDING sales person. Do yourself a favor and ask for him by name. My wife and I were interested in a new Tiguan. Jhonson took the time to go over the features of the car we yourself a favor and ask for him by name. My wife and I were interested in a new Tiguan. Jhonson took the time to go over the features of the car well and the benefits of purchasing a VW. We found him to be exceptionally knowlegeable and he addressed every question we had about the car, the warranty, service and financing options. There was NO PRESSURE to buy the vehicle. Jhonson helped us feel very comfortable throughout the buying process. I RECOMMEND JHONSON WITHOUT HESITATION. More