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Orlando VW South

Orlando, FL

4.5
362 Reviews

1406 W Sand Lake Rd

Orlando, FL

32809

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Showing 362 reviews

December 24, 2014

Easy shopping experience I was able to find the vehicle I was looking for and made a deal on it in less than 30 minutes. All of the staff was very helpful and easy to work wi More

by BPIEKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yusuf Sert
December 15, 2014

Outstanding customer experience at David Maus VW South My husband and I had a fantastic experience with this dealership. I called on a Monday morning, earlier this month, and spoke with Steven Soto. He was More

by sandymyers08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Soto
December 03, 2014

Drew Wyatt worked hard to find the perfect car for me I have purchased 3 or 4 cars with Jhonson Severe as my salesman and he always went to great lengths to find.a car that met my criteria. He worked with More

by RMSVW14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Wyatt, Jhonson Severe
November 30, 2014

Great Dealership! We had been looking for a diesel Volkswagen for a while, and found one here at a great price. Very clean, low miles and in great shape. Prices were ve More

by ReneePStrauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil, Tamara McKinney
November 26, 2014

Very pleased with our visit JC was very friendly and very professional. He listened to what our situation was and directed us into the cars which would possibly fit into our budg More

by sharon.b.ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Campos
November 21, 2014

The service department destroyed my cars worth Tried to rip me off the first day. Then they scatches my car that same day, did a horrible fix on it 4 weeks later, and put two new dents in my car. W More

by Kelvin Parmer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kenneth Grosse, Keith Hinch, Chris
Nov 25, 2014 -

Orlando VW South responded

Dear Customer, I understand that on your first visit, after having replaced a marker bulb, you came to us and told us we had scratched your vehicle during service. We pulled your file and went over the walk-around inspection sheet, but it did not indicate a scratch in the paint on your driver door, only multiple dents and dings on both sides of your vehicle. During your second visit to have the scratches repaired (16 days later, not four weeks later), we created another repair order and documented all damaged on the walk-around sheet. When you came to pick up your vehicle you told Ken we put a dent in the driver door. We looked at the walk-around inspection sheet together, which did indicate a dent. We accepted liability for an 1/8 in. scratch on your door and repaired it. When we spoke you never indicated you were unhappy with the repair, but you said was we put a new dent in the driver door. Now you're saying there are two new dents. We gladly take full responsibility for any dents or scratches we may accidentally cause while your vehicle is in service. However, we cannot claim responsibility for these. We're very sorry to hear your feel this way toward our dealership, but do not appreciate these accusations.

November 19, 2014

Love my New Car and the Great Experience of Buying it I had been looking for a used car for several months, looking for a specific model, researching and educating myself on the car. I found one at David More

by Lilbitkunty1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Soto
November 15, 2014

Great The experience over all was great. I did not like the filming of our signing the contract. I also felt the contact guy was too aggressive with the ext More

by lori.baker.9216
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Tollinchi, Johnson - , Tim Glaze
November 10, 2014

Awesome Steven was a great salesmen. He was very kind and helpful at all times. I wanted to talk to someone whom I could trust and that's exactly the person S More

by Blackyace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Soto
November 08, 2014

Amazing I love my new Jetta! It's great:) Keyla was an amazing sales person, she was very honest and helpful. I'm 100%happy with my decision! More

by Csilverio18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keyla
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